Panera Bread

Kalysta Drake

I’m on a spiritual Daniel Fast that in different terms is a vegan diet with no added sugar. I was excited to hear that Panera serves vegan dishes. Tonight I went to get now my favorite sandwich on bread that I’m able to eat. When going to grab my food the employee stated they didn’t have the bread I asked for and that he randomly selected a bread. Not knowing the breads I was able to eat, I simply said okay I’ll figure it out and walked out of the building. While walking out the team leader approached the employee, asked about the situation, and didn’t say a word to me. I got into my truck and pulled up the list of foods I’m able to eat from Panera to only find out I’m not able to eat the bread the man selected. Now the employee should’ve asked me if there was a different bread I’d like because now I’m stuck with a sandwich I can’t eat and I have to find something else for dinner. Very upsetting and I’ll most likely not be coming back.

Lauren Hoff

They are usually good here but sometimes forget things. Ordered two sandwiches and usually I never do this but forgot to order a coffee so I ordered a cold brew at the window. I felt bad so tipped 5 and then discovered my sandwich was completely laying in the bag out of the wrapping. I was going to attempt to eat it but was gross out and asked if they could make another one. They sat us and made us wait a while, so husband had to go inside and pick it up.

Mike Michael

Panera excelled 3-4 years ago. January 2022 Panera seems to be going downhill. Four times restaurant closed early; three times order was wrong with stale sides (chips hard as rocks, chicken limited and full of gristle, and bread like a …

David Cataldo

Panera bread is awesome and I love the green goddess cob. Customer service is always great. Unfortunately one of the staff was on lunch and had an open wound, fresh tattoo, and was constantly at the food counter putting her arms up, the …