Burke County Social Services Department

Category: Social services organization in Morganton, North Carolina

Address: 700 E Parker Rd, Morganton, NC 28655, USA

Phone: +18287649600

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Anita Arvella Poteet

Aug 17, 2022

A good place, to get help, with bills...that you can't pay.

Cammy Randolph

Jul 31, 2022

Great people wanting to help

David Beaman

Jul 27, 2022

You have to call ahead of time and make an appointment when you knock on the door nobody answers

Katelyn Secrest

Jul 18, 2022

Not helpful at all and did not give me the paperwork I asked for with the dates on them. They had to be emailed which becomes public law. CPS never takes me seriously but will take a complaint, allegations. Or accusations against me in a heart beat but they will not answer how long I stay within their database which I find greatly inadmissible.

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Questions & Answers

Do dss help with rental assistance

Pete Rollar | Sep 24, 2018
Connie Aldridge | Sep 23, 2020

How do I get assistance with paying my rent.. ASAP

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Does DSS have CAPP nurses that assist with the elderly?

Vicki Harris (Bijou) | Sep 23, 2020
Misty Stafford | Sep 23, 2020

Yes they do but you have to apply for it separately from Medicaid.

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No question.....just comment The Burke county DSS is the worst run social services office in the state of NC..complete lack of regards to the truth of situation and will not HELP you when you need it...they are liars

Jeff Barger | Sep 24, 2019
Joe Maltry | Sep 24, 2019

100% true glad to not be the only one to think so !!👍

Have been trying to get a hold of Medicaid case worker. And no one has answered everytime I call. I'm just trying to terminate my Medicaid😢

Caitlynn Johnson | Sep 24, 2018
The James Murphy Brand | Sep 24, 2018

Thats normal. Nobody ever answers when i call either. I dont call during lunch time either.

Do they send u a statement of how much i will get a month and they only send me a card so far im new to NC im from ohio

Shawna Conn | Sep 23, 2021
Jackie Roark | Sep 23, 2021

Yes you can go on line and do,and get everything you need.

When does the medicade recertifaction get sent out

Fire Wife | Sep 23, 2020
Shanna Davis | Sep 23, 2020

Medicaid is usually yearly. They should send you the re- certification a month before your card expires.

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Can I apply for assistance on my power bill on line?

Angel Crump | Feb 25, 2022
Andy Johnson | Feb 25, 2022

It may be possible but you will probably have to call the office. Good luck getting someone to talk to you. This place is an embarrassment to the community.

How do I report someone for food stamp fraud?

Linda Childress | Sep 23, 2021
Cheryl Cline | Sep 23, 2021

Call DSS. Ask for the food stamp office.

My husband is 57 yrs. old and is on Social Security Disability and has Medicare. Can he apply for Medicaid?

Glenda Williams | Sep 23, 2020
Katy Lowman | Sep 23, 2020

Yes

How can I prove my child lived with me half the year in my home

sharmaine Peirce | Sep 23, 2020
catherine davis | Sep 23, 2020

Any medicaid records docs lease from landlord

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If you know a mother that carries her child around to homes and smokes pot on front of them what should one do?

Rick Carswell | Sep 23, 2020
MMB | Sep 23, 2020

Your words against the opposition can be debate a video speaks for itself it adds more credibility to your words it's up to you which agency you report this issue to. I think if she is willing to accept help from a religious institution someone that will minister to her and guide her in making a choice to go to a rehab most congregations have people that volunteer to keep children while the parents are resolving issues like this one of course with the parents permission and their signature for temporary care for their children

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how do I get an appointment to talk about relevant programs for my situation and can I have a non family member present

michael browning | Sep 24, 2019
S Parker | Sep 24, 2019

Best thing to do is go there and talk to the lady or ladies behind the glass she'll be able to help guide you and also give you the paperwork you need to fill out before you can talk to a social worker. Yes you can have a non-family members with you.

how do i email my social worker

Sheila Letterman | Sep 24, 2019
Shanna Davis | Sep 24, 2019

Case worker's e-mails are usually on the letters that are sent to you. It should have a name and an e-mail address.

Can I get a work permit here?

Shelia Mays | Sep 24, 2019
Shanna Davis | Sep 23, 2020

I think you need to go to health department for a work permit

Do you have a fax number

Dawn Setzer | Sep 24, 2018
bridget carver | Sep 24, 2018

Fax number for what

Does CPS ever answer the phone. My daughter has been trying to call Tracey Mason all day. Can't get anyone to answer. Can't even get the front desk to answer. Did everyone leave early for the 4th

Karma Boggs | Sep 24, 2018
Dawnna Anderson | Sep 24, 2018

It could be very possible that they are closed for the 4th. If possible to be sure you may have to go over and see wish i could be of more help. I do know for holidays sometimes they close the day before and day after

Why cant dss help with funds when ur income was taken

Ben Bridges | Sep 24, 2018
Damaris Mojica | Sep 23, 2020

My husband and I have requested help for food stamp and m9 helped us, we are from Puerto Rico (use sitisens) and we arrived in the US because Hurricane Maria left us homeless, we rented a rent of $ 550 we paid light $ 200 Internet 70 $ monthly gas $ 350 medical plan payment $ 300 medical bills $ 2,289, this and operated and put some meshes in my gut and belly button, I can not work and I am a depressive patient and Panic atack. and although he does not give us the money almost for Food. Still, DSS has never helped us, only once with $ 15 per month 😡

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What is the web site to fill out for food stamps in Burke c*

Frances Hicks | Sep 24, 2018
David Moses | Sep 24, 2019

food stamps

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Are they open friday Nov 24th 2017

rose dye | Sep 24, 2018
Bill Vanderwesten | Sep 24, 2018

Don't know I would call

What time do u go tonlunch

Jeannine Stamey | Sep 24, 2017
David Ray | Sep 24, 2018

Lunch is 1-2pm

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