Byrd Heating & Air Conditioning

Margaret Richard

Tim was very professional, knowledgeable and a courteous young man. Tim informed us of each step we would take to resolve our system issue. This young man is a good representative for Byrd Heating and Air - Kudos to H.R. for hiring this young technician.

Greg Chait

The technician was great - once she got out here. It took over two months for me, a regular customer, to get them out here to perform summer maintenance. My initial inquiry, through their website, was ignored. Then, I got an appointment by phone - weeks out - and they cancelled it the week of the appointment. The technician was great but did not have the right filter to install in our system so they have to come back… I’m going to find a local HVAC company that does not treat their customers as an afterthought. There are literally a hundred HVAC service companies in the Savannah, Georgia area. There's just no reason to patronize one that isn't responsive or organized. Update: a different technician returned to install the correct filter. He was careful to explain that they had charged me too little, that the filter would be almost twice the price next year, and that this cost them $40 odd dollars. Just after I initially posted this review, the owner responded with an untrue and unwarranted personal attack which his manager apparently recently erased. Why would anyone do business with a company whose owner behaves in this manner is beyond me. As for their new response, I find it a specious, arrogant, and insincere PR stunt. If anyone at Byrd really cared about fixing my complaints, they would take the initiative to call me. It’s not like they don’t have my phone number!

Tiffany Verenakis

We reached out to Byrd on a Saturday after our A/C went out, and connected instantly with Tim B. After speaking with him on the phone, he arrived at our home within 30 minutes. Tim was extremely knowledgeable, friendly, and professional. We would highly recommend Bryd and Tim.

Bridgett Sharp

Tim came out on time with a smile and was such a great professional. He checked my system, went over it with me, and made sure I had no questions before he left.