Address: 3503 W Gate City Blvd, Greensboro, NC 27407, USA
Phone: +13365535000
Sunday: 12–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Phillip S
Priscilla and John were wonderful! Outstanding service!
Nazario Garces
From the time of browsing, purchasing, and delivery, it's been a smooth transaction.
Clinton Honey
My wife and I were shopping for a new living room furniture and we weren’t having much luck, we had looked at Ashley’s website and saw a couple of pieces that we liked the look of so we swung by their local showroom to see things in person. When we arrived the staff on the floor were assisting other customers but we were greeted and pointed in the direction of what we were looking for, after several minutes we were greeted by Dominique W., after she introduced herself we gave her the details of what we were looking for and our ballpark budget, unfortunately the items we went to look at were already sold out, but Dominique went to work and found us a sofa and loveseat we ended up liking more than what we saw online, Dominique then went above and beyond to see if she could keep us as close as possible to our set budget, we did end up spending a little more than we had planned but the additional features the pieces we decided on were well worth the nominally higher price, but if it wasn’t for the hard work and determination of our sales consultant Dominique, we wouldn’t have gotten the two pieces for the price we did pay, and for that we are grateful. If you find yourself at the Greensboro Ashley Outlet, ask for Dominique and you’ll be in good hands, she takes pride in her profession, constantly wears a smile and makes the experience streamlined and painless. Clinton
Lakysha Williams
I came here looking for a recliner as I was getting ready for knee replacement surgery. I noticed when I entered there was no one the front desk so I figured I'd walk around and soon be greeted. Unfortunately that wasn't the case at all. I walked around the whole store, even sat in a couple of recliners and the only greeting I received was from a janitor that came from the back. I understand that business may be slow or possibly short staffed but to be in a store for 10 minutes and not have anyone ask if they could help is unacceptable. As I was leaving out I saw a lady in the front office but she was on her computer so I was still unnoticed. Unfortunately that experience left a bad taste in my mouth so I would not return/recommend. I would encourage the store to invest in a alarm/bell so that the employees will be aware when customers enter the store that way if they are busy they will at least be aware and hopefully provide them with better service than I received. I gave 2 stars b/c although there was lack of customer service they did have nice furniture.
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This is exactly what happened to me today. So infuriating!!! They have terrible delivery policies where you're not even able to call a truck driver directly if you miss their call and are on hold with dispatch over 30 minutes when you only have a 15 minute window to call back.
I'd contact the store and if they can't give you answers I'd ask for my money back. That's crazy!
Mask and distancing
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