Address: 121 Winhill Rd, Columbia, SC 29203, USA
Phone: +18039736781
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Ruth Stone
Absolutely best we have ever dealt with. Recommend to anyone. Called today they came out today. They are installing in the morning a new unit inside and outside for our heat and air.
Susan Weagle
Patrick was great. I request that you have him come next year. Great service thank you
Joey Young
ARS Installed my new AC and furnace back in 2017 they did an excellent job and I had a service contract with them since that date. I was always extremely satisfied with their service. That was until this year 2022 they came out at the beginning of the year to perform maintenance per my service agreement contract and did an excellent job. When it came to scheduling the winter service I was highly disappointed. I called and scheduled the appointment for the service and was given a date and a time that they would be out. They call me one hour past the service time that they said they would arrive and told me that they had to cancel due to over scheduling. So we agreed on another date a week later. Once again I stayed home in anticipation for them to show up and perform the service. Once again received a phone call stating that they had to cancel the appointment due to the technician running behind and wanted to reschedule for another date. This would be the third attempt to get my units serviced. I had already missed two days of work waiting on them to arrive. I informed them that I had already missed two days of work waiting for them to come out and perform the service but they just wanted to reschedule. I felt the lack of respect for my time was not felt and therefore canceled my contract. This was something that I was not happy to do but I felt that I had to After being a customer for five years I felt like they did not value me as a customer due to the fact there was no attempt to save my business or respect for my time this is not a review that I thought I would write for ARS due to the fact that I have written one other review highly recommending them due to their professionalism. I don’t know what’s happened with this business and I am sorry that I will no longer be able to utilize them in the future.
John Womble
Always on time and very professional when recommending service for my systems. My Tech was very knowledgeable and helpful.
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Absolutely! Day or night, weekday or weekend, the average day or biggest holiday, ARS/Rescue Rooter is here to help with your heating and cooling emergency. 24 hours a day, 7 days a week, 365 days a year, our expert HVAC technicians can be dispatched to fix your emergency.
This is a fair question, and one we often hear from customers. When you need expert attention for your home's heating or air conditioning system, you want to know that the job will be done right the first time. All employees undergo background checks and drug tests. With ARS®/Rescue Rooter®, you can rest assured that all of our services come complete with our worry-free Exceptional Service Guarantee.
A complete ARS®/Rescue Rooter® AC tune-up includes all these services for one low price: -Inspect coolant levels and pressure—to ensure your system runs at peak efficiency -Calibrate thermostat(s) and check proper cycle and temperature—to improve comfort and control -Inspect and tighten wiring, contacts, capacitors and relays—to avoid expensive repairs -Ensure the evaporator coil is clean -Ensure the condensate drain is clear -Inspect and clean the condenser -Inspect the outdoor disconnect -Inspect the condenser fan motor and blades; lubricate if needed -Check compressor amps at startup -Plus more safety and efficiency checks Upon completion, your service technician will present an AC Tune-Up Checklist and share any recommendations and potential concerns about your air conditioning system.
There is not a deadine. You may nominate someone in need at anytime by filling out the form on our website.
We're sorry to hear about this, David, as we strive to provide each customer with an exceptional service experience. We welcome the opportunity to speak with you about your situation. At your convenience, please reach out to our main office and ask for Patricia so we can attempt to make this right.
We hope everything went well during your repair! Please reach out if there's anything else we can do to help.
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