UPS Customer Center

Category: Shipping and mailing service in Hickory, North Carolina

Address: 1224 26th St SE, Hickory, NC 28602, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–7PM

Tuesday: 4–7PM

Wednesday: 4–7PM

Thursday: 4–7PM

Friday: 4–7PM

Saturday: Closed

Reviews

Rachel Lamb

Sep 10, 2022

Package delivered to wrong address and claim closed since it was “delivered”. I can’t get a human to help. it’s been two months since it was marked delivered. Besides being in the same city I don’t have a clue why my package was delivered to this address! Not even the same street.

Mona Maclean

Aug 30, 2022

Can't talk to an actual person. The UPS delivery man stuffed my package in my mailbox instead of bringing it to my porch. In so doing, he broke the leg off the sea turtle my young granddaughter made for my birthday! The package was not supposed to be smushed up like a taco. It was sent by UPS instead of post office so that it would NOT go in my BOX!

Alice Philyaw

Aug 9, 2022

Very busy...

Jeremy

Jul 4, 2022

Terrible customer service! I had to refuse my online order because of UPS failure to deliver in a timely manner. I was lied to twice, went to the DC to retrieve my package like customer service said and it all was a big waste of my time and a very frustrating experience all together.

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Questions & Answers

Can we take an item there to ship it back?

Dawn Barse (Dawn) | Mar 27, 2022
UPS Customer Center | Mar 27, 2022

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS. -Daniel

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My daughter had a pig signed for by someone we dont even know.hoq does that happen? We dont even have a tracking number from where it was sent.

Eunice Early | Sep 23, 2020
Angela McGirt | Sep 23, 2020

I've never heard of that happening

ups delivery scheduled for August 23, 2018. Will be out of town. How do I get UPS to hold delivery at the Hickory, NC center so I can pick up on Monday, August 27, 2018?

Terry Piercy | Sep 24, 2018
ww2maultier | Sep 24, 2018

Just call or log on to ups with the tracking number and put a hold on the package. Customer service can better help you on their website or phone

Can i be at your office when i am three hours away from hickory to make a pickup before your store opens ?

mabel penn | Sep 24, 2018
Leland Pritchard | Sep 24, 2018

You need to call UPS as they only have scheduled hours wen they are open.

Where do I park to pick up a package?

Kim Hefner | Sep 24, 2018
Susan Taylor | Sep 24, 2018

When you pull in the gates and see the customer pickup doors on the left, the parking is on the right.

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How is it UPS can deliver two packages nearly 30lbs a piece to my home yesterday and can't find my home today with a much smaller package? Got a card stating there was a problem with the delivery address? I paid for home delivery.

paul propst | Sep 24, 2018
J. E. Bolick | Sep 24, 2019

Probably need a signature

Will UPS deliver a package to my a dress today? 913 33rd st. NE Conover N.C.

Karen Looney | Sep 24, 2017
Jeff Walker | Sep 24, 2017

Should. You can pick ir up at the center after the delivery hours.

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