U.S. Bank Branch

Milos Spasic

Awful experience with the teller that did not know how to send a wire so she called me to come back multiple times until she did it correctly (after wasting two hours of my work day)!!!!

MJ Lah

Unfortunately, inept staff there. Double check all information given to you, even ask for info in writing if possible.Hello MJ, I'm sorry to hear you've had a bad experience at the branch. We want our customers to feel confident that we are handling all of their banking needs, so we are concerned to hear that you are unhappy with a recent visit. Would you like to discuss your concerns further? If so, we are here for you. Please email your phone number and reference #9071 to us at [email protected] and we'll call you within 2 business days. Best wishes, ^Kim

Liz Bullen

trying to speak to a person in customer service waited for 41 min, hung up, later waited 2 hours 35 min before I gave up! Who would ever open an account here?!I know the hold times are frustrating, Liz. We are working to assist customers as quickly as possible and appreciate your patience and understanding. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 7328. One of our Ambassadors will call you within two business days. Thank you and we look forward to speaking with you. ^Jessica

Ariana Borrello

Incredibly friendly and helpful tellers! Highly recommend this branch!