VCA Rotherwood Animal Hospital

Nico Nico

We had to go through an elaborate song and dance just to get our dogs' heart worm and flea meds refilled. They insist on a blood test ($$$) even though the dogs couldn't possibly have either heart worm or fleas because they take their meds every month. Won't write a prescription without tests. We arrive early and ask if they'll take us right away (the place is completely empty); they say Yes, then they keep us waiting as 3 staff people stand around doing apparently nothing, and while our dogs become more and more anxious. The blood tests, which a competent tech could do in 5 minutes, take 20 minutes--and since you're not allowed to be present while they're treating your pet, you have no idea why. Clinic doesn't carry Heartgard, one of the most (perhaps the most) widely used brand of meds, presumably because they want to sell you a brand where they get a bigger mark-up, and they literally take forever to write a simple prescription for same. Almost 24 hours later we still don't have the prescription for flea and tick meds, and will have to make a second trip to the clinic in order to pick it up. They "can't promise it will be ready today." This would be funny if it weren't so exasperating. Epic incompetence.

N8 C

Great staff, they answer the phone, listen to all your concerns, got me in the same day, texted me before the appointment so there was no confusion, updated me every step of the way and Dan and Dr. Warren had my pup in and out after a days long ordeal at another hospital that wanted to charge me over $1000 with no updates.

Distefano Khan

Entire staff are compassionate and professional. We've been with them for over 25 years and wouldn't think of going elsewhere.

Jewel S.

Great vet services and same day emergency visit for minor emergencies. Costs are expensive no matter what vet you go to withing a 10-20mile radius, and scheduled visits are more reasonably priced than same day.(to be expected) Most importantly, the staff are patient and caring and offer choices for you & your pet to be cared for how you want it to go. I have brought my dog here on & off for years when in the area and my mom brings her cat here regularly and we both like the experience. Thank you.