Address: 16845 Polk Plaza, Omaha, NE 68135, USA
Phone: +14028968146
Sunday: 7AM–1AM
Monday: 7AM–1AM
Tuesday: 7AM–1AM
Wednesday: 7AM–1AM
Thursday: 7AM–1AM
Friday: 7AM–1AM
Saturday: 7AM–1AM
EJ
I’ve always rated this location highly. They’ve been pretty bad lately. Everything on my order tonight was wrong. Hell the hard shell taco I get with the 5$ box they didn’t even try to make it. They just threw meat on and called it good.
Jon Ellsworth
05/29 2350 sitting in line waiting behind 6 or so cars and they closed with all of us waiting still. Just turned on an automated message saying we're now closed. Online they show open until 0100. This is ridiculous!!! The day shift does great but i've literally heard cooks cursing through the intercom in the background when people come in near close. So this isn't my first issue with the closing crew.
Tony Buccheri
No one goes to Taco Bell for a gourmet dining experience, but they do expect their food to come out quickly considering it's in the "fast food" category. Because the drive thru was so backed up, and the long wait I experienced the last time I was here, I thought the dining room would be quicker. I was wrong. I waited over 20 MINUTES for a couple cheese rollups and cheese quesedillia!!! This location is straight up awful. When my food was finally ready, the employee threw my food on the counter, no apology for the wait, no thanks for coming, just threw the bag and walked away. This franchisee should be ashamed. I realize it's difficult to find help in this environment, but this was unacceptable.
Diane Hane
Why did I come back?? What is the lobby closed today 5/19/22. Over 30 minutes wait so far for the drive thru!!!!!! Shouldn't take this long Been coming here since I moved to Nebraska and never understood the negative reviews as I've never had any issues. Well besides the ice machine not working one time, but stuff happens. Last night I ordered a number 1. Decided to make one of the 3 hard supreme tacos a soft taco. Got home and the 2 hard tacos were not supreme only the soft taco. Very disappointing when you get home and your order is wrong and the soda had very little if any carbonation. I tried to drink it, but it tasted very bad. Think I'll go to the other tacobell near me instead of this one.
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