The RealReal

Category: Consignment shop in New York

Address: 870 Madison Ave, New York, NY 10021, USA

Phone: +12122033139

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Laura Angyal

Aug 22, 2022

The store manager needs to act in a more relaxed way (or perhaps start watching the TRR commercials). A smile at least. We are talking about retail industry. I am saying this after visiting this location a few times and having a similar experience. I think I prefer the other two NYC locations with a more inviting ambience.

Becky Hulst

Aug 17, 2022

I've consigned and purchased through TRR for years and they have gone downhill fast. They've increased how much they keep from your consigned good a few times recently, combined with aggressive promotions which gets taken out of the consignor's profits (read the fine print people) Do yourself a favor; donate your clothes and take the tax write off. It's better for you economically, plus a non-profit will use the funds for good, rather than line the pockets of these guys.

Toya Carpenter

Aug 8, 2022

The pay out is SLOW AND YOU CANT GET A SUPERVISOR FOR 24 to 48HRS!!!😫 DO NOT WASTE YOUR TIME!!! SELL YOUR ITEMS FOR CHEAP AND TAKE MORE THAN THEY SHOULD!!! BEEEEWARE!! THIS REVIEW IS A REAL REAL TRUE FACT!!!! 0 ....ZERO STARS FOR ME!!!!! DO BETTER REAL REAL! "THE LAZY REAL REAL!"

Danielle Kaye

Jul 29, 2022

EVERY NEGATIVE REVIEW IS FACTUAL- their “CUSTOMER SERVICE” intentionally neglects the consigners and I guarantee you they are scamming everyone left and right. AVOID AT ALL COSTS!!!! Sincerely this is the most incompetent and rude corporate company I’ve ****ever encountered. DO NOT WASTE YOUR TIME.

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Questions & Answers

Do I need an appointment to drop off clothes?

Susan Donoghue | Apr 25, 2022
Wendy Peralta | Apr 25, 2022

No, you only need an appointment for Handbag & Jewelry evaluation

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What block on Madison? Is it uptown or downtime side?

Marian Gibson | Mar 26, 2022
nyree bass | Mar 26, 2022

Uptown

I have a Stone Martin fur jacket. Do you accept furs?

Adrienne | Feb 24, 2022
Adam E. Chetrit | Feb 24, 2022

I'm pretty sure they do. Drop it off at one of their locations and they'll evaluate it

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