Walgreens

Mark Rosario

Burnett woman with tattoos all over her arms working the pharmacy is absolutely disgusting. She is rude. No help. And acted like I was bothering her by dropping my prescriptions off. Complete trash. All the negative reviews you’d think they’d make some changes.

Jonathan Wardrett

Hello, I just experienced the worst customer service At this establishment. I was at Walgreens 10140 in Newport News, va. 14440 Warwick blvd 23608. I originally submitted an order for a calendar that should have been completed by 1:55p. When I arrived Somekne called over to assistance in photo and a lady name Luisa I think her last name is Perez but I am not sure about the last name part. She started off the conversation being rude saying she had some people quit and the person who does the photo is off. So I had asked her what she meant by that because I got a confirmation email and a same day service is offered. If no one was available I should have received a phone call or text or email stating a delay in services. She said she would try with an attitude while continue to say she doesn’t know what to do. I thanked her at the time for attempting even though she was rude. I waited for about 20minutes before I said something again. At that point she was getting loud and a associate came over to see what the issue was. She continues to get loud and tell me that I didn’t receive a confirmation while stop working on the calendar. Not having someone be able to do a job that is offered is not my problem. Everyone should be trained on a job or at least the lead should know what to do. The lack of professionalism was in poor. As the lead that was on her badge she definitely needs more training for educational purposes as well as conduct. She should not be in the position she is in handling situations that she is not use to or handle the stress. She does not need to be at this establishment because I have always been greeted with professionalism at any place. My order number is 29988701321508. I hope that something is done about this situation. I would like an email or call back regarding this matter. The other associates helped me and I thank them for that but as for the person who is lead needs to be demoted.

Trixie H.

IF YOU ARE QUEER DO NOT GO HERE!!! The head pharmacist, a white man named Nathan, refused to fill my prescription due to “moral reasons”. I am a trans woman and the prescription was for my estrogen hormone medication. I even contacted corporate and they said that Walgreens pharmacists may deny any prescription they see fit to.

Kelly Kane

Worst pharmacy!! They never have anyone working. Always out of medication and that staff is rude and disrespectful. Sorry but I will move my business to CVS. Can't keep using the pandemic as an excuse to give terrible service and have rude employees.