Duval Ford

Category: Ford dealer

Address: 1616 Cassat Ave, Jacksonville, FL 32210, USA

Phone: +19043876541

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 8:30AM–8PM

Reviews

Darren Richardson

Sep 23, 2022

The best service department that I've experienced. The workmanship is superior each and every time I have my vehicle serviced. The staff is amazing and keeps you informed from check in to check out.

Greg Six

Sep 23, 2022

Great customer service

Dale Faulk

Sep 23, 2022

Very good service Prompt help.

Amy Roberts

Sep 23, 2022

I have consistently received excellent service from Duval Ford. From scheduling, to being greeted on arrival, my service advisor was attentive, knowledgeable, and patient walking me through what was needed to correct the issue I was experiencing with my EcoSport. Very happy!

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Questions & Answers

Wouldn’t recommend this dealership I just got my car 7 months ago now it has transmission issues which isn’t a simple fix and only having it less than a year ..... WOW ......now I’m without a car!

Krysta Ellison | Sep 22, 2020
Lillie Thomas | Sep 22, 2020

My Duval dealer offered me the maintenance package with my purchase, and I got it. This would have been a good decision for you.

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How much do you charge to program keys for a 2011 MKZ? I just bought the car but it only came with one key and no remotes. I purchased 2 keys with built in remotes.

A Google User | Sep 23, 2018
Jesus Rosario | Sep 23, 2018

Very expensive I remember one day I was over there at the car dealership and this guy needed one pair of keys because he only have one they were charging him $200 with the remote and everything

Are all the Ford dealerships close on a Sunday just to go out and look at some trucks just that nobody don't want to come out that's bad

david fountain | Sep 22, 2020
Jeff Marleton | Sep 22, 2020

Don't know why don't you try to call them or go on line check hours

I have aloud noise in my engine. Different opinion, from different mechanics. Can I take my car and get a quote and estimate. With out paying a fee?

Kenneth Robinson | Sep 23, 2018
Robin Pierce | Sep 23, 2018

No, they dont diagnose unless they do the repair. What i would do is take it in to get a trade estimate and let them diagnose the problem on the basis of trade value because youre "looking for a new car".

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Can the bank ir dealership buy the car back? We are moving out of state and looking into not taking the car with us.

Bianca Purkett | Sep 23, 2018
Robin Pierce | Sep 23, 2018

Everything is megotiable with management. They may buy it back. They may require some cash as well if you owe more than its worth.

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