Madelyn Oaks Apartments

Category: Apartment complex in Hillcrest, Jacksonville, FL

Address: 5710 Lenox Ave, Jacksonville, FL 32205, USA

Phone: +19044394925

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

May Tucker

Sep 14, 2022

My faucet was replaced and I love my new one. Thank you for doing such a great job 😊.

Nate Lockwood

Sep 13, 2022

No one has responded to my kitchen issue. Same issue for months.

Dey Sanchez

Aug 28, 2022

They are beautiful

shatia brown

Aug 25, 2022

Front office is horrible unprofessional all of them. Management changes every six months. And the TRASH is NASTY!! People sit their trash outside their doors…. JUST sad!!! for days in 90• weather…. imagine that smell There will be a rodent problem soon!!! Management doesn’t care about the tenants or property!!!! . JUST THE RENT AVOID this place at ALL cost

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Questions & Answers

They attempted to raise rent in the middle of a contract. These are income based housing and the residents were approved based on their income. How could you consider raising rent over $100. You are forcing an eviction.

Chozen 72 | Sep 29, 2018
Temeka Fitzgerald | Sep 29, 2019

This is true. What they are doing is charging extra through water and waste rent went from 956 to 1069 and they stated in the beginning when they took over it was because the owners before did not pay their bill for three months and we had to eat the cost. Also there is a lot of unwanted traffic all times of the night coming from some of the other apartments

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Im coming from out of town and Im searching. Saw the reviews on this place and I will NOT be considering this place,thanks for the looking out everyone !!

mimi yvette | Sep 29, 2018
Nicci Steward | Sep 29, 2018

Of

Who determines when the roach infestation in the apartments are solved enough so that pest control is no longer needed? The office, pest control, or the people who actually lay their heads there? 🤔🤔🤔🤔

Anonymous | Sep 29, 2018
Chandra Littleton (Shon) | Aug 29, 2022

Its so masty out here roaches aint the only thing infesting these apartments the drains are infested with flying bugs also

Do you have to pay for your own gas

Demetrius Clark | Sep 29, 2018
Madelyn Oaks Apartments | Sep 29, 2018

Yes you would pay for your own gas. Thanks for asking! Have a great day!

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I been here fo tgree months my frint door is not se ure a placed work orders i have little flying brown bugs infestung my garbage despisal door knobs missing since i mo e in rent goes up but no service work has been done on my unit yet

Chandra Littleton (Shon) | Aug 29, 2022
Charley Times | Aug 29, 2022

This place is a mess I'm sorry you have to go thru that hopefully things get better for you and your family!

Are the eviction friendly?

Kairo Cox | Sep 28, 2021
Madelyn Oaks Apartments | Sep 28, 2021

Everyone's history is different, so we can't guarantee this, however a previous eviction is not a definite decline for the application— the entire background check information is evaluated together to determine the recommended result. If there is still a debt owed from the eviction, however, that will need to be paid first and bring proof before applying for an apartment.

What can I do about getting an investigation on a check that was in my old mailbox and someone new stays there now and They don’t answer door ? #1019

Quanashia Gray | Sep 28, 2021
May Tucker | Sep 28, 2021

Contact the USPS and start on the postal carrier for the apartments. Also contact issuer of check to see when it was mailed.

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Do you offer eviction forgiveness?

Tam D | Sep 28, 2021
Madelyn Oaks Apartments | Sep 28, 2021

A previous eviction is not an automatic denial of the application in our community, but it will significantly impact an approval and deposit if there are additional negative items in the background check. We use a third-party company to evaluate the credit and rental history along with criminal background and we use their recommendation. Please contact our office to view a copy of our resident selection criteria for more information.

I see a lot of bad reviews on here about this place but I also see that it went under new management awhile ago has it changed?

Joseph Conley | Sep 28, 2021
Madelyn Oaks Apartments | Sep 28, 2021

The ownership and regional management team changed a few months ago. We are working hard to improve the quality of our customer service, maintenance response, and resident satisfaction. We'd love to hear any feedback you have for us! Honestly, we want to know what is going well and how we can improve. 😉

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Is this an income based apartment? My kids and I are receiving Foodstamps, Medicaid and I'm pregnant. Do I qualify?

PRINCESS WHITE | Sep 28, 2021
Madelyn Oaks Apartments | Sep 28, 2021

Because every situation is unique, we wouldn't be able to give a full or accurate response in this forum. Please contact our office with details of your specific situation and we can walk you through the process of qualifying for an apartment home with us! We can't wait to meet you!

How long do it take to get the deposit back

Tyris Miller | Sep 28, 2021
Madelyn Oaks Apartments | Sep 28, 2021

Generally, it takes about 30 days to send a statement of final charges. This time is meant to gather any final utilities statements and damages that may have occurred in the apartment. After that statement is generated, a reimbursement check will be sent to the forwarding address provided within two weeks. Please contact our office directly if you notice any delays or have further questions. Thank you!

Do they accept section 8 vouchers

Darkkskinn Duo | Sep 29, 2019
Debra Caruso | Sep 29, 2019

Not sure but place is awful, moving out end of April and can't wait!

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Do you guys have any 2 bedrooms available? Im trying to move in April 15, & also is there an application fee?

Quisha & Nyla | Sep 29, 2019
Felecia Marley | Sep 29, 2019

They have 2 bedroom apartments! If there is any available, you would need to contact the company directly. There is also an application fee. The company responds on here at times, but to get a quicker response to your questions ... it's better to call

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Is water free

Black Chocolate | Sep 29, 2019
Leila Rivers | Sep 29, 2019

These apartments are the worst save yoself the trouble and find somewhere else remember warning comes before destruction

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Are these apartments based on income I get a ssi check do y'all accept that

Black Chocolate | Sep 29, 2019
CiCi Tv | Sep 29, 2019

Its under new management so you have to call and ask

any 1 bedrooms avsilable? what is rent? deposit? Actively looking.

Kathleen TAit | Sep 29, 2019
Parnell Smith | Sep 29, 2019

Rent is baseed on your income, so i couldn't that question. You need to call to set up an appointment, I live there for over 5 years, great place

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Although I've lived here for a year, and so many papers have been put on my door about kids screaming in the halls ways, playing in the parking lot, etc etc. They still do so I was wondering when you guys are going to start enforcing the policies?

Solstice Night | Sep 29, 2018
Madelyn Oaks Apartments | Sep 29, 2018

Hi Alex, Our team strives to make our community as comfortable as we can for our residents, and we apologize that you feel your experience has contradicted this. Given the opportunity, we’d like another chance to discuss each of these points with you in person. Would you please contact our office so that we may speak further about your concerns?

Do you have 6 month lease and is this a income bases apartment

Veronica Anderson | Sep 29, 2018
M Marcell | Sep 29, 2018

Oh I didn't know.

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Bad pest control

Lashay Hampton | Sep 29, 2018
M Marcell | Sep 29, 2018

I am not sure.

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