Infinity Eye Care Center

Candace Shields

This review is about the Infinity Eye Care location at 13621 N. Florida Avenue in Tampa. So I need a new pair of glasses. I called a place on Fowler Avenue I went to six years ago to ask if they accept my new insurance and was put on hold. After thirty minutes of listening to their tacky hold music, I gave up. I then called another place, also on Fowler, and spent another twenty minutes on hold. Meh, I wasn’t busy that day and was feeling cranky. So I called a third place up on Dale Mabry and guess what. Same thing. I happened upon Infinity through a quick Google search and, rolling my eyes, I tried one more time. And a human picked up the phone. Like, she picked up on the first ring! I think my mouth fell open in surprise. Then, a week before my appointment, I had to cancel. I called to reschedule and guess what - they answered the phone on the first ring AGAIN. It was like going back in time to when customer service was still a thing. I was rescheduled with no problem. Dr Smith obviously cares about his patients' overall health, not just their eye health, and I actually learned some things during my visit. He also cares about customer service. I didn’t feel rushed at all. His staff are friendly, patient, professional, and knowledgeable. I highly recommend Infinity Eye Care, and have already told several other people about them.

Michael Butler

New customer, great experience. Friendly receptionist and very experienced eye doctor! Thank you all, I will be back.

Daniel Woodrum

I have an incredible amount of respect for Dr. Smith and the staff at infinity. My eyes are extremely challenging and I've had some challenges recently. Dr. Smith is genuinely concerned and has taken plenty of time to talk through what's happening.

Heather W

Horriable i cancelled my appointment they double charged my card $250 i called and called they never answered or called me back when i finally got a hold of someone they can not do anything until 4 days until someone comes off of vacation. So basically im out all of these charges plus over $200 in overdraft fees! until they feel like giving me back my money. HORRIABLE