Dunkin'

Shanna Stevens

We spend our summer near this store and like to get Dunkin often. We had problems last year with poor customer service and slow order fill time. We visited again today and did a mobile order knowing that the order time would be slow. It took 20 minutes for us to get two refresher drinks, two frozen chocolates, a donut and a toasted bagel. The bagel was the first item out so by the time we got everything else my daughter had a cold bagel. One of the refreshers and the frozen chocolate empty cups sat on the counter untouched for almost ten minutes until we probed what was taking so long. When we questioned this, we were greeted with they are almost done and then rude looks. They serviced several walk-in orders and drive through orders who ordered after us before our order was completed. I would much rather drive twice the distance to another location that takes pride in their customer service and cares about their customers than visit this location.

Terry Caleb

SLOW SLOW SLOW. We sat at the pickup window for 5 minutes while they went about their business. Our order of dunkin refreshers sat there by the window in the sun melting. Bad management

Lama Omar

Worst store ever. Service is too slow and wrong fulfillment. It took me more than 15 mins to get a coffee although no customers were in store. I ordered flavored coffee and received it without flavor. Not recommended at all

Samantha Spitler

I wish I could give this location 0 stars. No matter what time of day I go it takes so long to get my order. I just went and had to say hello twice at the drive thru for someone to take my order when there was no one even in front of me in the drive thru. They have had the same sign on the drive thru that they’re training new people for awhile now, but I keep seeing the same people, so that isn’t the issue. I order an iced drink and a baked good when I go, so it isn’t the oven problem either.