United States Postal Service

Nileo Guerra

what I can say about this place just read all preview reviews they are all true :(

Lauren B

They lost my package and gave me such a run-around when I was trying to resolve the issue. They never picked up the phone, so I had to go in-person multiple times to even talk to someone. I mentioned that I was having trouble getting in touch via phone and the manager said they're just "bad at picking up the phone," and gave me his personal number instead-- which would have been great, but he never picked up when I called that number or returned my calls. So I had to go in-person again when the package still wasn't found, and that time they said there was no one on staff that could help me. So I gave my number and asked them to call me when someone was available-- it's been weeks and no one has contacted me. Given the vast number of 1-star reviews citing zero communication, this location should really be investigated for a complete lack of customer service. It was a complete waste of time having to repeatedly drive to Hartford for no resolution on a package THEY lost.

Gabrielle Irving

Horrible customer service there are only a few good postal workers here that deliver mail. When you call the phone jus rings or they hang up on you. The don’t open their doors at the times listed . Waited outside for 30 mins at 8am before they opened the door . Workers will make your package unsecure instead of leaving boxes in mail room. Or mark your address wrong when you lived In the same location for over a year. They have lost packages as well . You would be surprised that this a United States Postal Service this is handled like a basement job all honesty if I could opt out of using them I WOULD

Devansh Popat

Waited for 15 minutes, No one is even there to help. Rang the bell thrice. No one even replied. Waste of time.