Pedal Power

Amanda Insco

Nice people! I walked in with a simple issue and they took care of it for me for free. Thank you

Jeremiah Murphy

Summary: 5 stars, 10/10, two thumbs up. Love the staff, love the service, love my bikes, love that they are locally owned. Prices seemed competitive based on what I could find online and they have a few locations in CT. I knew absolutely nothing about bikes when I came to this shop with a 50 year old Schwinn. My goal was simply to figure out how much it would be to fix it up. Instead of a quick quote, I was there for hours talking with the staff, hearing from their experiences, learning about cycling, all while they fielded my clearly beginner questions. Steve was the technician that worked on my bike. The cool thing was that he was interested in more than just the bike itself but made me feel valued as a customer and a beginner. He asked about family, shared about his own family, and helped me understand how to properly use my bike. I felt totally comfortable trusting him with my bike. The experience with Steve was so great that it led me to talk with Sandy and Alex about a possible bike for my wife. They let me try a couple and helped with specific recommendations based on budget and what the bike was going to be used for. I never felt like they were trying to sell me something I did not need. They seemed to really care that we got the right fit for our bike goals. I was so pleased with their service that I brought my wife the very next day and she found a bike that she loves. While my bike was going through some fine tuning, Brett and the younger workers (I did not catch their names) talked about trails around CT and RI, their own bikes and styles, and life in general. The whole atmosphere felt so welcoming. I never felt embarrassed about something I did not know and they seemed eager and even excited to help me understand how to get the most out of my equipment. I was able to pick up by bike today and it is clear that Steve really went above and beyond to keep my 50 year old bike going. What was great is that he was excited for me that my bike was back in action. It really was all a great experience. I highly recommend this shop. They are a locally owned business, they have a wide range of cycling experiences, they were all eager to share, and they wanted to make sure I was getting what I needed. All the staff I interacted with (Steve, Sandy, Alex, Brett, the two young men whose names I did not catch, and even the other technicians that I briefly interacted with) were down to earth and seemed genuinely happy to help. The staff was so great I cannot imagine using another shop any time soon.

Christopher Kolasa

Steve was most excellent!

Mike

Prices a little expensive but overall good experience.