Suburban Extended Stay Hotel Charlotte-Ballantyne

Qdillion 85

Basically took my money and points. They hide in the fine print a 100 dollar deposit. So read carefully before you make a reservation, cause now I'm sleeping in my car with my kids. Plus the guy didn't seem to care at all even tho customer service said he had the option to cancel my reservation.

Wett Wett

The front desk manager Corvina is HIGHLY UNPROFESSIONAL. Me and my kid witnessed her yelling at a guest in the parking lot around 4 pm in the afternoon. We saw her walking right into a guest room without knocking only to get into an argument with That guest also. The way she treats her guests is horrible. The rooms are clean and nice but Corvina/Corvita and housekeepings attitude is not the best to deal with.

Roberta Wells

If you need a long term place to say that is decently priced than this is your temporary home! I wish they had full kitchens with an oven, but they do provide stove top burners and pots/plates/utensils/bowls and a mini fridge with a separate freezer; that's nice! Their suites are decent, but no pull out couch just chairs. If you pay weekly housekeeping is consistent. Seems to be much safer than it was years ago. Family oriented and a genuine staff with excellent customer service! Clean rooms but a little outdated. Overall Great Extended Stay!

Rachel Sabb

Best thing here is location. Staff are rude, unaccommodating and will kick you out if you're unhappy they do not have the room you booked and they are not willing to accommodate you, but instead downgrade you. There was also roaches throughout the property ( saw one in room another in waiting area). Do not stay here even if it's your last resort I assure you there's somewhere better and cheaper.