Dunkin'

Marlene Washington

I ordered a ice-cream cake for my son's birthday, It was supposed to be picked up at 1:00 I didn't get there until 4:45 NO CAKE, it hadn't been dropped off. The worker went to pick it up at the Tinley Park Store, I never got the cake! I was offered 2 dozens donuts for my party! I got a refund,I had to ask for an apology BAD BUSINESS, I would have been satisfied if the manager offered me one that was in the store ! They lost my business

Meriyen gomez

I was trying to find a Dunkin’ Donats that will make a custom cake in less than 48 hours, and this was the only Dunkin that could make it in 24 hours. They did a great Job. We loved the cake, detailed and so cute. My kids were really happy and the cake tasted great. I’m so grateful and I’m a customer for life. Thank you

KRE-Z SAMURAI

Don't like givin bad reviews but... Dunkin has been SLIPPIN 4a long time now on the freshness of there doughnuts. ESPECIALLY in the late afternoon to evenings hours. Everytime I goto a Dunkin late afternoon or evening time to get a doughnut (s) they either dont have it or it iz HARD / NOT soft.. You know those doughnuts have been sitting there for a long time. *They should know better to restock / remake their donuts every so often. Not let the doughnuts sit there until somebody buys them and be disappointed over a hard and stiff dried out donut. Itz like goin 2 McDonald's and buying hard fries that's been sitting under that light 4a hour., and they SELL DAT KRAP 2U.!! We've all been there.. Remember the old Dunkin commercial wen da guy gets up @ 3-4am sleep walkin to work, and his only concern wuz.. "TIME TO MAKE THE DOUGHNUTS"! Wut happen to dat guy.? **My observation iz Dunkin only CATERS to the Morning rush and that's it. And it seems now they only make fresh donuts once a day maybe twice if the morning Rush is plentiful. -No need to be open 12 or 24 hours if you're going to sell bogus donuts.. Your competition is leaving you behind.. ie Krispy Kreme. There most popular doughnuts They make fresh donuts all day long.!

Roberto Rosas

They are understaffed. May not 100% be the locations fault, the workers just need to be paid fairly . However, this past visit was among the worst. This location has been nice in the past, there’s been great employees but where are they?! I CANNOT BELIEVE I PAID FOR “DONUTS” that look like this!!!! The quality has gone downhill. Absolutely ridiculous….. I might not give this place my business again and we almost every weekend have donuts and coffee from here.