AmeriGas Propane

Category: Propane supplier

Address: 74424 CA-70, Portola, CA 96122, USA

Phone: +15308327700

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

HappyMaddie

Jan 3, 2022

If I could them a zero star rating I would! I’ve been calling for 6.5 weeks now trying to get a delivery. They tell me it’s coming within 3 days. Never happens. Now it’s winter and we may run out. It’s our only source of heat in the snow! This company is terrible!!

Tina Somsak

Dec 6, 2020

If I could do 0 stars I would. My parents ordered propane and was told it would be delivered the end of October, here we are a month later and they still have not been delivered. I have spoke to customer service almost everyday for two weeks and I keep being told they are on the emergency delivery list and they promise it will be delivered and yet, THEY STILL HAVE NO PROPANE AND ARE FREEZING IN THE MOUNTAINS!!! I ask for management and have left my number 3 times with no call back. I'm at a loss and have no idea what to do.

Pat McRoberts

Apr 17, 2020

They take good care on a regular basis. I can trust them.

Melbow myers

Jan 18, 2020

Deliveries are always prompt and quick. Drivers are always very polite and helpful to answer any questions I might have. Thank You.

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Questions & Answers

Where are AmeriGas Cylinder exchange located?

AmeriGas Propane (Owner) | Nov 18, 2020
AmeriGas Propane (Owner) | Nov 19, 2020

"If you need to exchange your grill tank cylinder, or just get a new one, we have a location near you! Visit the AmeriGas website and click on 'Find a Location' in the navigation bar for our location finder. In some areas, AmeriGas provides cylinder exchange right at your doorstep- through Cynch. Visit the Cynch website and enter your zip code to see if Cynch is in your neighborhood!"

How do I call Portola Amerigas directly? I called the number listed and waited 55 minutes, then 1 hour and 2 minutes and the recording hung up on me and then tried a 3rd time and I hung up after 35 minutes. Terrible new service.

Peter Fraser | Nov 18, 2020
Tdp | Nov 19, 2020

Hi Peter, you cant call the office directly, they closed the office in portola. Nobody in office anymore. Only drivers there to fill their trucks. You now have to call wherever the number goes to. I think grass valley or truckee. Nobody around is happy about it. Got to do everything online now.

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