Darden Credit Union

Ali Jewell

Worst customer service. They were not able to help at all. Was on hold for 20+ minutes first time and over 30 second. Both times people were rude.

Sandy

Can't do a mobile deposit bc the app just waits and waits and waits. When you go to the chat part of customer service, it brings you to another page where you can just call or send an email. This app is archaic! Update this already and get an app that works in the 21st century!

Pop Disasster

I can't even open an account even if I wanted to. I applied online and it stated I'd hear back in 2-3 business days, it's been weeks and have yet to hear back from anyone! I called several times only to be hung up on every time one of their call agents gets stuck and can't find any record of me applying. Ironic, huh? I tried calling again and call volume is so high it takes well over an hour for another callback. So I decided to actually look up reviews of this credit union and boy am I not surprised. I guess lucky for me I didn't get as far as opening an account here, and I don't think I'm going to now...

J A

I called to let the bank know I found someone's card out of my place of employment. I requested they block it and send a replacement to the cardholder. The rep said no, not until the persons whose card it is calls and reports it missing. What a joke of a bank. Sorry cardholder, I tried to help you but your bank didn't care. I suggest the cardholder join a more prestigious bank.