Brookfield Service

Kali Erskine

Everyone at Brookfield Service just plain rocks. I have been a service customer for several years and they have never let me down. They are lovely people to deal with, from reception to customer service to technicians. They are all knowledgeable, accommodating, responsible, reliable, friendly, and they ALWAYS get the job done and done well. I feel so lucky to have found them!

Robert Hussey

Had a rep. come and do a complete evaluation for a generator installation the first part of June. I was told I would be getting a complete itemisation for an estimate within a week. It is now the end of July and no estimate. Time to look elsewhere.

Brian Meyette

Flakes. I wanted to buy a Kohler generator. I contacted Kohler and this business is the one they forwarded to me. Jim from Brookfield came out to view the site, arrived an hour late (I think he decided to make a service call in Claremont first), took some notes, said he'd get back to me, and I never heard from him or Brookfield again. I bought elsewhere.

Hannah

BUYER BEWARE: I called Brookfield Service to schedule a general service before winter. Oil change, fuel filter change and test the battery. The service took an hour and the technician was efficient and friendly. I then received a bill of $435. No itemization, just a flat fee. I didn't think to ask the cost beforehand because I knew the hourly rate, and I knew the cost of materials. This bill was easily twice what it should have been. When I contacted the office to inquire I was told "the bill stands". When I followed up with the owner, I had to wait for weeks for a reply, only to receive another rude and curt "no". Terrible customer service. Shame on you for taking advantage of homeowners.