Address: 5 Palisades Dr # 210, Albany, NY 12205, USA
Phone: +15183480634
Sunday: Closed
Monday: 7AM–3:30PM
Tuesday: 7AM–3:30PM
Wednesday: 7AM–3:30PM
Thursday: 7AM–3:30PM
Friday: 7AM–3:30PM
Saturday: Closed
Micky Dale
I will NEVER go to this place again, and I will never suggest anyone else come here either..most of the people in this office have ZERO empathy and are extremely rude.i know my mother also came here and was told " we don't allow people to spit in our sink, so spit back in the cup and we will throw it in the trash"..I was shocked hearing that..that is so unhygienic it's disgusting.. I see a dentist now who is amazing and everyone is kind and professional in the office..his name is Dr Harvey winters..your people could benefit from learning from them..how to properly take care of a patient and how to be professional. I wouldnt give any stars for this place honestly, but you can't make a review without at least one. I don't know what happened to this place from a few years ago but now its ridiculous how Cold, rude and unprofessional your people are. Maybe retrain your people on how to be kind professional or just get all new workers.
James Criss
My first two appointments, they saw my promptly at the scheduled time. This time I waited for 45 minutes for the doctor to spend less than 3 minutes in the room with me before he dismissed me.
Rachel LaFountain
My son had all 4 wisdom teeth removed in December 2021. We paid in full before the service was done. We have that receipt. About a month ago we received a bill from them saying we owe another $1200.00 because our insurance company wouldn't pay. Well, after looking into it - they never did a pre-authorization...so they then say we owe that too. What a nightmare their office staff is. Do not use this place if you can help it.
Steven Quinn
Billing department is awful. Has to be the worst medical billing department in the state. I have been calling since February trying to get the overpayment that they owe me. It's been 5 months. This was the same situation I went through with my other child. It took 2 years to get it back. They also forgot about my daughter while they went to lunch. Finally they released her once they realized that they forgot about her. I wouldn't recommend them.
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Sorry but I have no idea have never been there, I work in same bldg though
Hi Linda, We do accept Metlife dental insurance at Adirondack Oral Surgery! If you’d like more information about this, please call our office at (518) 348-0634 or contact us at https://www.adirondackoralsurgery.com.
Good afternoon Teresa, we do not take straight Medicaid, however, we do accept many different managed care plans. Please call our office at 518-348-0634 option 0 7:00am-3:30pm Monday through Friday and a member of our dedicated scheduling team will be able to provide you with specific details regarding your plan.
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