United States Postal Service

Category: Post office

Address: 5455 Verna Blvd, Jacksonville, FL 32205, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 9AM–1PM

Reviews

Chante Nixon

Sep 6, 2022

Haven't received my mail in 3 days and o informed delivery it says that I have mail. I am constantly going to the main office just to pick up my mail which is ridiculous.

Trev Or

Aug 22, 2022

They try, but the staff is lazy, unmotivated, rude, they mumble, and are pretty incompetent.

betsy thompson

Aug 17, 2022

They never answer their phones, mailman doesn't follow their own instructions (Kevin) even after several direct requests. Lazy.

Zach Sowell

Jul 30, 2022

Service is about as bad as it gets for the post office. Employees routinely use their cell phones while working with customers, lines get really long because they aren’t equipped to handle the volume, and everyone that works there acts like it’s a major inconvenience to be at work and provide service (one which offers excellent benefits)

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Questions & Answers

What's the purpose of having a business phone number, if you're not going to answer it during business hours?

WayShawn Kay | Sep 23, 2019
BadAzz | Sep 23, 2019

U r preaching to the choir .

I was home today. Yet, I was left a note that my delivery could not be made because I was not home! Is ringing the doorbell not allowed? Wow, this is not acceptable service.

Alexandra Adams | Sep 23, 2019
Richard Holder | Sep 22, 2020

They have become lazy and worthless!...

Why am I not getting my mail after 2 months of being at this address..what is the problem? I'm very upset with the people I've gotten to speak to

Cindy Holton | Sep 23, 2018
Amanda Kay | Sep 23, 2018

Welcome to our USPS. That is how they treat you no matter who you speak to or when you call/go in. The carriers are some of the laziest ive ever seen. Your mail may or may not get to you, & certainly not on time. And there is nothing anyone will do about it. So save your energy.

Why hasn't mail been delivered since last Friday? Where's the mail carrier?

Mary Kristof | Sep 22, 2020
C. Ashley Cox | Sep 22, 2020

What's your address?

What is the latest time can i do the nextday delivery?

susan seipe Estrada | Sep 23, 2019
C. Ashley Cox | Sep 23, 2019

600pm monday-friday

The office should get new hires. Because I have been at my place to 3 years in Sept and for the last few months all I get is trash mail. My stuff from the DMV got sent back and from doctors and bills and scout stuff now I have to take off work to get

Misty | Sep 23, 2018
Misty | Sep 23, 2018

Now they want to call me in 24 to 72 hours Mmm don't think so I will be down tomorrow on this issue because to them it's not a big deal but it is for me.

Read More

How can I stop receiving the previous tenants mail? I've lived here a year I even sent it back with return to sender, and still it keeps coming.

Maria Parker | Dec 26, 2021
ben smythe | Dec 26, 2021

Contact the companies sending the mail. Most of the time it's "junk mail" that can't be returned to sender. So you're just having the mail carrier throw it away for you.

Do you perform Overnight Delivery?

Gee Mercado | Sep 22, 2021
Gloria Byrd | Sep 22, 2021

Yes

Does anyone know the phone number to the post office on Verona

cool animation | Sep 22, 2020
Jonathan Heard | Sep 22, 2020

No sorry

Is there a bathroom?

Chase Monroe | Sep 22, 2020
C. Ashley Cox | Sep 22, 2020

No

ok moved two months ago not changed my mailbox lock paid 25 dollars only to have my stuff not coming to me. well I did put in a lock request no mail can I get! what the heck is wrong here?

Rosa Whitt | Sep 22, 2020
Jose Dominguez | Sep 22, 2020

Sorry for the late reply I'm a truck driver not a letter carrier.i would advise you to go to your closest post office and ask a window clerk

Does this location do passport services?

Jenna Smith | Sep 23, 2019
john c | Sep 23, 2019

No

Is it open tomorrow.

samuel monto | Sep 23, 2019
C. Ashley Cox | Sep 23, 2019

As of right now, Yes.

My key no longer goes in the lock for my mailbox. Live in neighborhood that has the boxes on each corner.. how does one get this fixed? Both keys are fine. Called umpteen times today and no answer. Sigh.. guesses guys

Jason Yearwood | Sep 23, 2019
C. Ashley Cox | Sep 23, 2019

You have to go to your zone post office and put in a lock request. You need your ID, Lease or deed to the property, and $25.

If I brought a copy of my mortgage bill and other bills with ID would this be enough attain a new keys for my mailbox ? How long would it take to get key ?

ken Robinson | Sep 23, 2019
Jade Farley | Sep 23, 2019

Id REQUIREd Whether you apply online or at a Post Office, two valid forms of identification are required when you obtain your keys or combination at the Post Office where your box is located. You must present the IDs at a Post Office. One item must contain a photograph and one must be traceable to the bearer (prove your physical address). Both must be current. Acceptable forms of ID include: photo Id Options: Valid driver’s license or state non-driver’s identification card Armed forces, government, university, or recognized corporate identification card Passport, passport card, alien registration card, or certificate of naturalization non-photo Id Options: Current lease, mortgage, or deed of trust Voter or vehicle registration card Home or vehicle insurance policy note: Social Security cards, credit cards, and birth certificates are not acceptable forms of ID.

How do I get a replacement key for a lost key to a community

ken Robinson | Sep 23, 2019
C. Ashley Cox | Sep 23, 2019

To your mailbox at home? You bring a copy of your lease or deed and identification. There is a $25 fee if it is over 30 days since moving in.

How do a person find out when P.O.Box renewal is due?

J TINA Jones | Sep 23, 2019
Thomas Griffin | Sep 23, 2019

A bill with be put in your pob

How do I reach Quick Tools on the USPS website?

carrie schultz | Sep 23, 2019
BadAzz | Sep 23, 2019

Hmmm, I honestly don't know. Sorry

I didn’t have my key for the longest so you guys stopped sending us our mail and I had found my key a few months ago and I have important things being sent to me and nothing ever comes in the mail? What do I do

Brittney Turner | Sep 23, 2019
BadAzz | Sep 23, 2019

This is Google maps, I would suggest calling their 1-800 number. Good luck

How much do money orders cost

keyshia Usher | Sep 23, 2017
Donald P Trbovich | Sep 23, 2018

A few cents on the dollar. Not much at all...

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