AmericInn by Wyndham Waupun

Alexandria Ingram

We stayed in three different AmericInn hotels during our little vacation this summer. This one was definitely not the best. First, we booked with this chain because they are pet-friendly. We have one 18 pound pup who is super well-behaved (he’s almost a therapy dog). Someone came up behind us while checking in, so he barked at them because he was startled. The woman at the front desk, who was extremely rude the whole time we were here, made a snide comment about how she hoped nobody would complain about our dog. You’re a PET-FRIENDLY HOTEL. Dogs bark sometimes. Babies cry and scream, too, and I hope she wasn’t making similar comments about people’s children. Our dog was so good while we were here, and he’s hypoallergenic, so he doesn’t even shed and get hair everywhere. We had to pay a pet fee, which is no big deal, but neither of the other two hotels we stayed at made us pay a pet fee. The room was nice enough, but it was definitely dirty. Not to mention that we specifically requested one king bed and got two instead. Not a huge deal, but this place was empty while we were here.There were actual dirt stains on the shower wall and hair that was definitely not ours. There was also pet fur in the carpet (at least I hope it was pet fur) and base boards. The towels were in terrible shape (one thread away from giant holes), and it was just an all-around disappointing stay. I came in once carrying three bags, my dog’s leash, and some pizza. I was greatly struggling but stopped to ask the front desk for some toilet paper, since there was none in our room and the rolls were almost empty. I told her our room number (which was the closest one to the desk) and went to our room because I was having a hard time balancing everything and had no more hands. She came to give me the toilet paper and snidely stated that she didn’t expect me to “disappear” on her. Our room was five feet from the desk. All in all, this was disappointing, and it was NOT worth the money. I sincerely hope they clean up better next time and get a new desk worker. I didn’t even feel comfortable complaining because she was so dismissive and rude!!!! Such a huge bummer, since our stay at the one previously was so wonderful. Also, not for nothing, but the wifi and internet was horrible! It barely worked 50% of the time, so don’t plan on working while you’re here. Steer clear of this one; there are plenty of others around!

Gary Ward

Friendly staff. Nice large clean comfy rooms. Will definitely be going back.

Jonathan

Positive: Newish, good location, reasonable rate, hot breakfast. Negative: Noise from 2nd floor was pretty bad in our 1st floor room. They could've implemented some sound deadening construction techniques between levels.

Kellee Stronghold

This was our 6th or 7th time staying there but unfortunately and this visit was a NIGHTMARE! 1STroom was completely full of urine on one of the mattresses had to switch to another room, the 2ND RM the heater and air conditioner unit didn't work so had to move to a 3rd room! Keys wouldn't work to get in rooms. We are all the way up on the third floor we continually had to go down to the receptionist area they seem to be nice but it was all a facade. We missed a dinner, missed a concert that we were supposed to go to. We were supposed to be refunded never got refunded! talked to a manager and two co-workers and have gotten nowhere just keep lying and going in circles