Address: 29 S Front St, Baltimore, MD 21202, USA
Phone: +14103851840
Tonya Wilson
Terrible service. They bait and switch, the front desk staff is rude, and quite frankly M***o in particular is as creative and helpful as a box of burnt sticks. They acknowledged a booking I made for a newlywed couple but on the day of the booking refused to honor it without my ID present. Mind you, I live multiple hours away. I understand consumer protections, but people and businesses book stays for other people all the time. There are forms and procedures for this. But in this case, there was endless loops of conversation and arguments with M***o because the manager was on vacation. How do you have a manager on vacation, but no one else in charge? In the end, I had to embarrassingly ask the newlyweds (yes, newlyweds) to find another hotel, and M****o was able to "break policy" and refund me. That was odd, because the couple couldn't stay since that would have "broke policy." None of it made any sense. So, just stay away from this place if you are looking for an easy, stress free stay. RE response from Lauren below - the reservation was listed under his name. Further, credit card authorization forms assist in these situations but you refused. In addition, the manager called me that night and admitted she secretly listened in to my earlier calls where I repeatedly asked for a manager - yet she did not announce herself. All of these practices are deceptive. Please contact me to discuss further.
E “Epiphane” Thomas-Butler
Lovely spaces for weddings. The bed and breakfast offers wonderful rooms. The wedding spaces are gorgeous and affordable. The food vendors on their approved list are pricey.
Ruth Earl
What a beautiful wedding venue in a lovingly restored historic set of buildings. And the accommodations at the Carrollton Inn are 5 star. Our family was able to spend the entire weekend together and celebrate with the very happy couple. Would love to come back, stay at the Inn and explore downtown. A great destination.
Stephanie Tobar
We had our wedding in the courtyard and cabaret. The only hiccups were a miscommunication for our night of reservation, spacing for our DJ and that the AC went out the day of our wedding on 102 degree day. The venue was willing to move our reception to 2nd floor as they could not get a company out the same day to fix the unit. Thankfully a guest of my wedding works in HVAC and the venue agreed to have him service the unit to allow for us to have the event we had pictured/planned for 2 years. There was some sort of miscommunication in reference to the nights we needed booked and we had to change suites the day of our wedding. I recommend confirming the reservations and receiving an email confirmation rather than them "adding it to the contract." We were lucky enough to have beautiful weather, however had it rained the venue does not allow for tents and stated we'd have to pay for the full space rental if we wanted to do the reception in the city lights area. At the closing of our reception the security was not as helpful and denied my husband access to re-enter the venue to clear out decorations, even though we still had time to cleanup as part of our contract. To have a successful event here it takes a village to prep and breakdown, so note that for your consideration. Overall the staff and space were as helpful as their contract outlines, I was happy that everything came together with the help of much loved family and friends.
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Do you rental comes with a set up or do we have to bring our own
1840s Ballroom, 4th floor: 230 seated | 350 standing 1840s City Lites, 2nd floor: 150 seated | 250 standing 1840s Cabaret, 1st floor: 80 seated | 230 standing Carrollton Inn Courtyard, 160 seated | 230 standing Fava Courtyard, 230 seated | 230 standing
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