Hillhaven

Category: Assisted living facility

Address: 3210 Powder Mill Rd, Adelphi, MD 20783, USA

Phone: +12405426361

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Linden Telford

Aug 6, 2022

My Mom stayed here for 2 months and encountered the most caring and resourceful staff. Each shift has their stars, however if I had to use one word that describes them all is, INTEGRITY. While each person's experience will be different, Hillhaven's commitment to providing 5star quality service remains the same.

afveedo

Jul 5, 2022

Best advice is don’t do it!!!! My father was a patient there for rehab , and he hated it. Everyday I went to visit him, he wanted out. I thought he was just ready to come home, but even after coming home he cried every time he thought about his experience there. They traumatized him. He said, the staff was rude and unresponsive. He laid there for hours soaking wet. When it was time for his discharge they botched his prescriptions. The pharmacy wouldn’t fill it. Spent all day on the phone with them and the pharmacy and it only got worse. DONT DO IT!!!

J Douglass

Jun 27, 2022

I have had two opportunities to stay in the assisted living section at Hillhaven for short-term care after surgery and before going home. Each time I received wonderful care from all of the staff. This was particularly important for several weeks when I had very limited mobility. Throughout each stay, the staff showed such kindness and respect and did all that they could to help me heal. I also want to express my gratitude to Molly Dasilva for helping me so much during both of my stays. She consistently went out of her way to make sure that I had what I needed not only to recover well but also to be as comfortable as possible. I know that her kindness and joyful outlook helped my recovery, too.

CAROLYN Taylor

May 28, 2022

I was a patient there. The aids were mean and unresponsive. I could not put myself in bed. I waited about 2 or more before anyone responded. I called the p olice that didnt help. The food was t.he worst.

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Questions & Answers

What time visiting hours begin.

Rochelle Toyer | Sep 22, 2019
b “cclxvii” allodium | Sep 22, 2019

· all day · doors are unlocked from 9a to 6p · will need to be buzzed in otherwise ·

What are the visiting hours

Valerie Pomary | Sep 21, 2020
Hillhaven | Sep 21, 2020

Hi Valerie, Our community is open to family members 24/7. We are happy to tour our community with you anytime of the day if you call and schedule an appointment. Please let us know if you have any additional questions.

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Are there kitchens in the apartments?

Lisa Varndell | Sep 22, 2019
Susan Ellsworth | Sep 21, 2021

It appears that individual residents may NOT get the food(s) that they want. Instead, residents will receive what the dietary department has decided to make available to everyone.

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