The Beacon at Waugh Chapel

Audrey Brown

My tour was nice. Sierra is the best. She answered all of my questions and she was very friendly.

msshan coleman

My stay at the Beacon has been a welcomed retreat. B.E.S.T. says it all. B- BEAUTIFUL grounds E- ELEGANT floor plans S - STELLAR service and a T - TOP Notch Rental Office Come see for yourself!

Jennifer Dorris

I love living at the Beacon. My apartment is adorable and the buildings are very nice and tastefully appointed. The staff are friendly and professional. Martin and his maintenance staff are excellent. I am a summer person so the pool is my favorite place. It’s gorgeous and the fountains outside my windows lull me to sleep every night. The fitness room is also a plus! But the location is everything! Shopping, restaurants, entertainment, medical services are all within walking distance. There is always a fun spot to meet my friends. Whether you are a young person starting out or a retiree (like me) the Beacon is a great place to call home.

Wanda Chestnut

This review is long over due! My family moved into the Beacon April 2020, and at the time I thought it was a great decision because of the location an what looked to be a very nice complex. We loved the area and the ease of being able to walk to Target, Wegmans and the other clothing and eateries. We lived in the back of the complex, and it was an interesting year! The stairwells were often not cleaned, dogs in the building would do their business, and despite the owners not cleaning it up it would often take days to a week for the cleaners to clean it up. I often called the office to complain, and would be told that they would take care of it. We lived on the 3rd floor below the neighbors from HELL! They were the most inconsiderate people that I have ever encountered in my entire life! Over the 365 days that we lived there we contacted the office to complain at least 300x, several days per week, to no avail! We had a meeting with Donna (the office manager) and was told that because of COVID that it was nothing that they could do other than to tell them to stop...which was pointless because that didn't work! I am a retired disabled veteran and the fact that I had to be home every day and listen to the bumping, stomping and running on a daily basis was disgraceful! Most days and evenings I would have to turn the TV up to drown out the noise in the apartment above! To make matters worse we received mail for the former tenant and during our conversation he told me that he had endured the same level of noise during his time in that apartment! My question to myself was why would they put another family in that apartment to have to deal with this long term problem! In addition to the excessive noise, they were the only family in the complex that was allowed to have containers, boxes and other junk on their balcony, while others like our family rented storage units inside the building! There's more, a few months before we moved a couple moved in next door, and one or both were weed smokers! Yes, they smoked marijuana in the master bathroom and guess what...the smell would be overpoweringly strong in our bathroom and bedroom! Before they moved in my husband smelled marijuana smoke coming from the 4th floor stairwell several times and he even found some paraphernalia on the steps! For the amount of rent that we paid (and paid on time every single month) this experience was absolutely horrible! Now on to the office staff! Elizabeth was very nice when we came to see the apartment and when we first moved in, but it wasn't long after that her attitude turned very sour! It always seemed like my husband or I was bothering her if we came to the office or called...disgraceful! Sierra was very nice all the time, I actually felt bad for her because it seemed like she was put out front to take the hits. Nevertheless her demeanor was always pleasant from day one! Donna the office manager seemed not to have much power, but she was generally pleasant. In closing, today I received an email from Elizabeth with a ledger informing us that we would not be receiving our $650 security deposit back and in addition we owed an additional $229.32! When I inquired she said it was due to the carpet being damaged! First of all there is no way that as cheap as the carpet was that it cost over $800...and to top it off she made sure to inform me that if I didn't pay by the 15th that it would be sent to collections! The nerve after the hell of a year that we endured at the hands of poor management and horrible neighbors, and after paying rent (over $33,000) on time, I get threatened to be taken to collections for $229.32! Give me a break!! I read a review from a previous tenant that this same thing happened to them, and I should have taken heed! Would I recommend The Beacon at Waugh Chapel? No, renter beware...RENT AT YOUR OWN RISK!