Best Buy

Category: Electronics store

Address: 1760 Grass Valley Hwy, Auburn, CA 95603, USA

Phone: +15307457250

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Mark Mishler

Jul 26, 2022

No help. I wanted to buy an item, but nobody was available to assist. Door greeter/direction giver employee just sat on his chair at the front of the store. When I asked for help, he radioed for someone to help me, and when no one came, he remained perched on his his throne, rather than coming to help himself. Sad, stand around, lazy attitude. Past experiences have been better.

Danielle Nelson

May 23, 2022

We've had to replace two of our phones recently. They were very knowledgeable as to the features each phone had. It made the experience much easier and trying to navigate online purchases.

andrew pell

Apr 10, 2022

Always have had a good experience here over the years. The store is always very clean, has what I need and very friendly/knowledgeable staff that always greet you with a smile. I do a-lot of in-store pick up and my order is always ready to go early and I really appreciate that living so far away.

S. Matthews

Apr 5, 2022

I love this store because it is equivalent to all the chains I've visited in both Southern and Northern California, and Nevada. The store is well maintained and has the newest technology on every item needed. The sales people were friendly, knowledgeable, and helpful. The prices are equivalent to their other stores. Every item is guaranteed, so if you're unhappy with it, simply return it for a full refund or exchange if it's returned by the required timeframe.

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Questions & Answers

Do you deliver & set up?

Gabriele Cooney | Jan 29, 2018
Michelle | Jan 30, 2018

They will deliver and set up if you order online and add set up to the cart. Mostly electronic and household items such as washer dryers etc.

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Do you guys repair 2ds

Anachu 32 | Jan 28, 2021
Connie Parrish | Jan 29, 2021

Great

This week I purchased a brother HL-L 2350DWXL. Printer from you at BEST Buy in Auburn. The printer seems to be working fine.My question is how do I produce a print from a copy?? I Cannot locate the process. .

Bob Raymond | Jan 28, 2021
randy chapman | Jan 29, 2021

If Best Buy doesn't respond I'd suggest checking YouTube. Or just google it. Also the user manual should have it

Does anyone answer the phone on hold for 10 minutes

Mr Who | Jan 29, 2020
Sandra Parkhurst | Jan 30, 2020

Yes. I believe sometimes it takes so long because there aren't any available salespeople.

Can you pay your boost Mobile bill here?

Robert Smith | Jan 29, 2020
Samantha Hoskins | Jan 30, 2020

Only thing I ever saw was ability to add $ to their pre paid "boost" cards. Paying for a regular bill, I'm not sure.

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Can u fix any problem with a ps4 and how expensive will it be

Caleb Reilly | Dec 29, 2021
ja oro | Dec 30, 2021

This feed is from fellow users, not Bestbuy. So, no. I cannot fix any problems with ps4.

Do you still purchase used cell phones and adapters?

John and Pat Taylor | Nov 29, 2021
James Tillotknot | Nov 30, 2021

Hmmm? I don't know.....sorry.

What cords come with Roku TV?

Frank Lozano | Sep 30, 2021
TheReal Bland | Oct 1, 2021

Typically the power cable and HDMI cord. The HDMI cord is plenty fine for a 1080p HDTV but would recommend getting a better HDMI for 1440p or 4k resolution TV's

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Does Best Buy Support the EBB for Devices Goverment Program?

Tonia Lyell | Aug 31, 2021
Brian Tracy | Sep 1, 2021

I'm not sure what the EBB is.

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What are the Covid safety practices like here?

People are asking | May 3, 2021
Steve Tennis | May 4, 2021

Have to wear masks. Only certain amount in store. All workers wear masks

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Does the store accept small appliance batteries for recycling?

Don Reh | May 3, 2021
Kathy Speights | May 4, 2021

I'm not sure, I know you can bring your e-waste there.

What can be done to my Dell Computer...the hole that the power cord goes into is getting toooo BIG and the power cord does not make a good connection.

A Google User | Apr 3, 2021
VerseGen 2 | Apr 4, 2021

Best Buy does sell specific parts, if that's what you need. Perhaps Geek Squad can look at it if not.

Do you buy used computers?

Jean Kelly | Apr 3, 2021
jim rego | Apr 4, 2021

Computers make good frisbees. No computers!

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How do I get a receipt from my purchase from Best Buy today?

Tom & Barbara Schuyler | Jan 28, 2021
Hany Abi-Habib | Jan 29, 2021

Ask them? They should have given you a choice of paper or digital?

can I buy cyber monday deals in the store with cash?

sherlyn williges | Jan 28, 2021
Lawrence Peakoff | Jan 29, 2021

Yes of coarse! But limited supply and maybe a raincheck price to go online and purchase also..ciowe ehhh cash on few items like I phone stuff

Prices on upright freezer

Jan Decker | Jan 22, 2022
matthew messenger | Jan 23, 2022

Bestbuy.com

how can I make an appointment when all I get is a recorded message on your auburn store

Ken Bauer | Jan 28, 2021
Gary Staves | Jan 29, 2021

They arent taking apts to my knowledge.... maybe clarify what your needing.

do you replace phone batteries? I have a galaxy s7

David Deniston | Jan 29, 2020
MICHAEL Payne | Jan 30, 2020

Call the store &ask

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My wife brought in my computer to your geek squad and was promised to get it fixed by 9th of december but as of today i do not have ant status update

Harminder Uppal | Jan 29, 2020
thomas r lee jr | Jan 30, 2020

Ya I would be calling the store and asked to speak to a supervisor.

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do you carry black light flashlight

Patricia Bor | Jan 29, 2020
Hari Khalsa | Jan 30, 2020

I didn't notice these in particular, but they do have some similar type party supplies

Do you have HDMI cable to hook up to Netflix?

Sharon Rubino | Jan 29, 2020
Ray Mathews | Jan 30, 2020

Why not call the store,and ask..

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do you sell hp printers that use 564 ink cartridges

Arline Young | Jan 29, 2019
chris Douglass | Jan 30, 2019

Yes actually they do but are limited on resources

Good Afternoon, Does Best Buy install camera mounts in cars?

maria vera | Jan 29, 2019
Jim Heard | Jan 30, 2019

No

I do med transcription and work for a company who is changing platform to VDI. I have two all-in-one computers - an Acer Aspire Win 7 and Dell i3, Win 10. I need to upgrade to i5 or i7, with 8 GB, 1000 memory, Windows Pro or Win 10-can I upgrade?

Bonnie Mothorn | Jan 28, 2021
matthew messenger | Jan 29, 2021

No all in ones can not be upgraded on the processers. All other things yes.

Do you deliver? If so, where?

Jennifer Kelly | Jan 29, 2019
Pene Wilson | Jan 30, 2019

Sometimes yes and sometimes no. It depends on cost of item, and some sale items shipping is free. Go online and find out, or call.

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do you sell alexa

Bill Creel | Jan 29, 2019
Jennifer Fuston | Jan 30, 2019

They do sell Amazon Alexa and there's a sale on it through tomorrow

May I purchase or lease a motorola phone by AT&T?

Ms Ford | Jan 29, 2019
Kenny Chu | Jan 30, 2019

Purchase a discounted phone with 2 year contract. Or pay full price without a contract.

Do they carry chargers for macbooks?

Christine DeSoto | Jan 29, 2019
Brandon Rodigo | Jan 30, 2019

I do think so call them

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will they fix my xbox one?

Karen Bone | Jan 29, 2019
J W | Jan 30, 2019

I don't think they work on those there. If you bought the geeksquad protection plan they typically replace it. When I worked there, they squeezed us hard enough so we'd sell them.

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If I buy a new PC from you can you transfer everything from my old computer if I bring it in?

Floortex Design Abbey Floors of Auburn | Jan 29, 2019
Misha Herrera | Jan 30, 2019

Their geek squad should be able to help you get everything transferred over. They have a lot of experience and provide a number of services.

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I would like to update my iMac 11.3 with the following: Ram 2 X 8gb (HDD0-) SSD, 2 TB could you give me a cost for parts and labor to install?

Betty King | Jan 29, 2019
M. J. | Jan 30, 2019

They are not allowed to work on Apple computers. They have a contract with Apple to send it in to them.

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Difference in Samsung tab4 10.1pro and Samsung 10.1 in a case

Lynda Sharp | Jan 29, 2019
Ray Mathews | Jan 30, 2019

🤔??

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I do u have AT& T i phone se or 6

Jillian Patel | Jan 29, 2018
Ed R | Jan 30, 2018

Check with the rear desk.

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Do they have ipod touch?

casimiro de la cruz | Jan 29, 2018
Carlos Rodrigues | Jan 30, 2018

English Please

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Hi, Is there a device that connects a CD player to new media access portals in newer model vehicles that don't have CD access? Thanks.

Linda Michael | Jan 29, 2018
Carlos Rodrigues | Jan 30, 2018

There's lots that can be used in your case, but it's best buy somewhere else, lousy service at every best buy I have been to.

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