Burning Coal Theatre Company

Category: Performing arts theater in Raleigh, North Carolina

Address: 224 Polk St, Raleigh, NC 27604, USA

Phone: +19198344001

Reviews

Frank Duggs

Sep 3, 2022

Recently went to a wedding. Stay away. This place a gross. And from the “manager or owners” response to people writing review’s they are basically saying “you knew what this was when we walked through”. Chairs were falling apart. No toilet paper or hand towels. If you have money stay away, if your on a budget……stay away. Hopefully the management will stop responding to peoples complaints with “ol well, get over it”. Zero stars.

Lauren Liebal

Aug 22, 2022

Please head this warning and do not (for any reason) book this venue for your wedding or any event other than a play. You will regret your decision, here’s why: 1) At first glance this venue is appealing for various reasons. It’s unique, it’s downtown, it has a neat history and it’s mostly unknown. Also the price point is low up front (you pay for this later though). All these things attracted me to the venue. Reasons NOT to book this venue: 1). Simply put, they are not equipped to facilitate events, of any kind. They do not have a staff that can or will accommodate you for your event, so you are all on your own for planning. This seemed cool at first, but there were so many gaps that needed to be filled and weren’t leading up to, and during, our wedding. Making it worse, the director of the venue went out of town the weekend of our wedding without telling us and didn’t respond to my emails or calls for 2 days - as I was trying to figure out how to get keys. Talk about panic! Finally my fiancé had to drive to the venue and was able to find an intern working. 2). The venue was FILTHY, and I mean filthy. One of our vendors charged us extra after the wedding because of how much they had to clean and also because the bathrooms were completely empty from toilet paper and paper towels on the onset of the wedding. No care goes into maintaining the venue and even they will tell you, they only have it cleaned once a month, maybe. It took an army to clean the venue for the wedding and even then, it was still filthy. I can’t focus on this enough. It took hours and hours and so much manual labor to try and get the place to a satisfactory level of “clean”. We had our wedding in August, just after they had run a summer camp for kids - and they didn’t get the venue cleaned after. This is normal for them. I really can't stress how dirty the place was. 3) Everything you do will be 100% A La cart. Again, this seemed cool at first, but I so wish I had chosen a venue that had typical (less stressful) wedding packages with staff that was pre-built into the budget to accommodate. I had to hire every bit of my staff individually. This made planning so difficult to manage - even with a wedding planner. 4) Accommodations: The chairs the venue had for us to use were completely falling apart. The second you touched them, an arm would fall off or they were start to lean. 5) You’re responsible for getting the keys and physically locking up. Not something you want to have to focus on on your wedding night. Just something else to worry about. All in all - I ended up having a pretty stressful wedding just trying to clean the theater alone. We had about 15 family members in town helping us and the facility was still a complete mess. Nothing was stocked in regards to amenities (TP, soap, paper towels) and you're also responsible for moving and putting back the risers. The risers alone were another full-time job. I wish I had seen an honest review from a former bride who used this venue. It would have saved me so much stress. Please keep looking for another venue. You will be so glad you did.

LaDonna High

Aug 3, 2022

Great place and great people and great show

Edith Berry

Jul 4, 2022

I have visited Burning Coal Theatre before as well as performed! It's a great intimate size theatre. Jerry, the owner and artistic director was very accommodating to The Agape Theatre Project's production of Sweet Mama Stringbean: The life and Times of Ethel Waters on Sunday, July 3rd. He came out to correct a lighting issue because technology is great when it works! It was corrected and as we say in show business, "The Show Must Go On!" And it did!

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Questions & Answers

Can I take photos in the theatre before, during, or after a performance?

Burning Coal Theatre Company | Sep 22, 2019
Burning Coal Theatre Company | Sep 22, 2019

Audience members are allowed to take photos before and after a performance, but not during.

Is there general seating for performances?

Burning Coal Theatre Company | Sep 22, 2019
Burning Coal Theatre Company | Sep 22, 2019

Yes, there is general seating for our performances.

What are the discount days?

Burning Coal Theatre Company | Sep 22, 2019
Burning Coal Theatre Company | Sep 22, 2019

$15 on Thursdays for everyone The first Sunday of a performance is PWYC(pay-what-you-can)

What are student rush tickets?

Burning Coal Theatre Company | Sep 22, 2019
Burning Coal Theatre Company | Sep 22, 2019

Student rush tickets are 5 dollars for students who arrive 5 minutes before a show starts if there are still seats available.

What are the ticket prices for performances?

Burning Coal Theatre Company | Sep 22, 2019
ANGELA MCCALL | Sep 22, 2019

Always awesome shows!!

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What are box office hours for the shows?

Burning Coal Theatre Company | Sep 22, 2019
Burning Coal Theatre Company | Sep 22, 2019

Thursdays - Saturdays: 6:30 pm Sundays: 1:00 pm

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Do you offer performances with accessibility services?

Burning Coal Theatre Company | Sep 22, 2019
Burning Coal Theatre Company | Sep 22, 2019

Yes we do! There is a wheelchair accessible entrance for our audience.

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