HomeRiver Group Dallas Fort Worth Property Management

Category: Property management company in Plano, Texas

Address: 6404 International Pkwy Ste 2010, Plano, TX 75093, USA

Phone: +18557444268

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Mari Dimas

Sep 20, 2022

9/20/2022 - Did not want to pass this opportunity to say THANK YOU Ms. Darla Lovett is amazing. With no hesitation she promptly acknowledges and addresses any need brought to her attention :) Customer service at its best, with consistent communication and follow through to resolution. Keep up the great work!! - 3 years and counting 1/1/2020 I have to say the team has been very responsive to emails and maintenance request/query’s I do appreciate their patience and support. Keep up the great work!

Caitlynn Bybee

Sep 8, 2022

rented a house from this company for 12 years, they never fixed anything had black mold in the master bath shower, not once did they come out and fix it, the roof was leaking due to weather, never even tried coming out to look at it. Got a notice we had 45 days to get out that they were selling the house. Come to find out they listed the house for $800 more as a rental. I do not recommend this company, there are so many better companies that actually care about the tenants, this company is not one of them. Do better people

Ethan Florence

Sep 7, 2022

DO NOT RENT FROM HOME RIVER GROUP WHATEVER YOU DO!!!!! The house was not clean when we got the keys. We were told before receiving the keys that the house was clean and move in ready but had to do a lot of cleaning ourselves before moving in. We have had nothing put poor communication from our Property Manager. Even vendors have joked about how bad our property manager is. It has taken weeks/months on several occasions to get maintenance request scheduled or even acknowledged. The only way I have got fast responses was threating rent compensation. The owner even reached out asking if we would renew our lease through them directly and not go through Home River. Hands down the worst property management company I have had to deal with.

joshua shitzu

Sep 6, 2022

They lost me so much money. Beyond useless.

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Questions & Answers

Wondering how they can sleep at night or live with themselves with all the shady under handed things they do to their customers.

Google User | Sep 21, 2021
Dawn Clark | Aug 22, 2022

They sleep just fine, they have NO SOUL. None of them.

I've moved into a house under this company 8/10/21. It is 9/7/21 and I had 8 maintance repair request from the first day of moving in. Out of 8 repairs only 1 has been completed. DO NOT LEASE W/ THEM!

Khadijah Miller | Sep 21, 2021
Melissa Farmer | Oct 26, 2021

Good luck, we rented with them 3 years and they didn't fix anything. Made false promises they would do it next year, or agree to upgrades then not follow through. Get out as soon as you can.

Sooo is it ok for the HOT WATER too randomly be off @12:05am? With no warning no nothing?! Just wanted to take a bath

Tenisha Washington | Sep 21, 2021
Dawn Clark | Aug 22, 2022

If you rent from HomeRiver then yes, You are lucky to even have water. They shut mine off by mistake over a month ago.

Is it typical for your property managers to harass and make threats against your tenants as soon as they give notice?

Mark Wheeler | Sep 21, 2020
Melissa Serwa | Sep 21, 2021

Yes and threaten you! Run!

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I'm really upset about your company. I've been waiting for my security deposit and cleaning deposit since July 23. All I do is get a run around. Who can I talk to get this straighten out. Again all I do is get excuses. Appreciate a response.

Diana Snyder | Sep 22, 2018
Melissa Serwa | Sep 21, 2021

They screw you no one is ever the same as you spoke to before, a security deposit is their way to upgrade the house for the next victim.

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I am very interested in a home that is managed by this company. But I am extremely concerned about the 1.5 star review.

tanya kiker | Sep 22, 2017
August | Sep 22, 2017

It's hell trying to get things done. Wishing my least was up... I just got into this place a few months ago been leasing with them a while still looking into fighting them over my deposit from the last rental I had with them

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