Carnaby Estate Sales

Nancy Moskal

I love their sales! I usually only go to the ones near me, but usually a nice mixture of sales, not all the same type of items.

Tom Clark

An issue was quickly resolved resulting in a satisfactory conclusion agreeable to both parties. Thank you Carnaby Estate Sales for your understanding.

Yvonna Zelie

We had left a deposit for a vehicle we were told we would get back. After 2 unreturned phone calls and one month later we had an in person confrontation and were given a story we cannot confirm however we are extremely unhappy with the lack of communication despite having had our name address and phone number the entire time. For this reason I can not recommend this company. Shady and nonresponsive behavior is unacceptable. Note the response from the owner is not true. Read through their reviews and you will see another detailed review of not returning calls or messages. Avoid this company!

Kendra Deem

First off, if I could leave a negative number it would be a -5. We met with one of the owner's (Phoebe) at my mom's home to show her what we had to offer for a sale prior to Covid hitting. At the time, we were still in the home and were advised that they don't normally do estate sales with people still residing in them otherwise, she would have done it. Ok cool, totally understandable. We told her would be in touch when we knew a bit more about the house selling. Then Covid hit and everything shut down. We called her and let her know that we had decided to use them for our sale once the home sold. She asked that we keep in touch with her during shut down til they figured out when they could start doing sales again which we did. Probably talked to her 3 times during the stay at home phase here in NY. Fast forward a bit, stuff started opening back up and Carnaby once again started doing sales. Yay...we thought. We also sold mom's home fairly quickly and attempted to contact Phoebe to make arrangements for the estate sale. Nobody ever answered when I called (I have a distinct phone number since I live out of state) nor were any of my voice-mails (around 4 of them I left) ever returned. Not cool. If you didn't want to do a sale for us anymore, at least have the decency to let us know so we could figure something else out...i even said that in one of the voicemails I left. No harm, no foul but still no return phone calls from Phoebe. Wanting to test my theory, I called her from a local number and lo and behold....she answered right away. She remembered who we were but didn't acknowledge the voice-mails I had left. Ok, whatever. We set up a time for her to come back over and again see what we had for the sale. When the time of the appointment came, well guess what?? She didn't show. No show, no phone call to say she was running late maybe, no nothing!! It's been over a week now since she was supposed to meet with us and still haven't heard from her or her company. Bad business ethics, practices and horrible way to treat people! Now I understand why I have heard some less than stellar things about Carnaby from other people in that industry. At this juncture, if she came begging to do our sale for us, we would rather give the stuff away for free then use them!! Beware of Carnaby and how they treat people! ●●● response from owner is not true. Our appt was actually for last Tuesday evening, not on a Wednesday (that was my.moms bay and we had plans). Nor did I call to reschedule....i have phone log to prove it. And what about all the non-returned calls or voicemails? Again, if you had changed your mind about doing our estate sale, the professional and decent thing to do would have been to just let us know, not ignore calls or set up a meeting you probably had no intention of keeping. Again, less than stellar. Mine is not the only story. I stand behind my. -5 stars review ●●●