Tops Markets Distribution Center

Category: Wholesale grocer

Address: 5873 Genesee St, Lancaster, NY 14086, USA

Phone: +17165152399

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Edward B

Sep 16, 2022

Avoid this place, 5h unloading and they will reject all time some product and you'll get stuck with this product in your trailer. They just decided to reject almost a half of the trailer with produce because they didn't like something. Last time taking loads for C&S delivery.

Wajih Alkordi

Sep 15, 2022

Normal food distribution center procedure, but the most important thing is they have plenty of parking. They open at 1900 , will check you in , don’t worry about what your broker told you because there’s a good possibility you’ll be out of the door early. My appointment was set for 2200 but the got me to the door at 1930 , I believe my broker was trying to avoid paying detention. The only bad thing about it , besides the height lumper fees , is the office where they took for ever to process the paperwork, otherwise it’s ok place when you compare it to ALDI.

Eagle None

Sep 12, 2022

I’ve been here since 4am , they need you to follow their rules and everything but the unloading part takes forever ! 4 am and now is 12 and still not done ! Hopefully never come to this place again ! People are horrible here ! Their answer will be always we are working on it ! They have parking available and restrooms!

Lenny Garcia

Aug 30, 2022

Very unprofessional, got to delivery at this location checked in at 6:45 pm, its 7:00am they didn’t called wrote on paperwork number not working, while I had fine communication with dispatch and broker, loaded some merchandise back in my truck because it was the wrong product, which I don’t know what that has to do with me I just deliver I don’t load the product I transport it, then the shift change now they’re no longer receiving they’re shipping. I’ve been up waiting here for over 12 hours they didn’t even send a yard jockey to notify me of anything . Sincerely not worth anyones time

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Questions & Answers

What’s the earliest time that you can check in at the guard shack to get unloaded

Anthony Sanders | Sep 22, 2019
Carolyn Tyrrell | Sep 22, 2019

Check in whenever, but you need to have an appointment more likely than not. Check with your dispatcher to see if you have an appointment through retalix set up and if you need one.

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Did they have overnight parking

sixtos gonzalez | Aug 22, 2022
David BORI De Jesus | Aug 22, 2022

If you have a delivery I believe so.

I’m on my 10hr break outside the gate. My appt is at 8pm. However my break won’t be over until 8:30. Will they still unload me?

William C Joiner II | Sep 21, 2020
Jerrod Wirt | Sep 21, 2020

Yes

Does this location have a staging area for drivers if they arrive early for an appointment?

Terrence Willis | Sep 22, 2019
Jacory Chambers | Sep 22, 2019

Yes in the lot outside the security gate

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Can you park a truck here all night?

Google User | Sep 22, 2018
David Sorenson | Sep 22, 2018

As you enter there is staging parking on the left and O/N parking on the right.

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The worst place to take a load to plan on being there all day. There should be some kind of back charge 4 sitting after so many hours. Us truck drivers need to say or do something about this show. who is in control

JF Properties | Sep 22, 2018
Igri gjini | Sep 22, 2018

It's horrible deliver 1 or 2 pallets here weekly wait time is 5to 6 hours dont matter if you unloaded yourself

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I'm late for 1 hour they will unload my load

Zafar Nazarov | Sep 22, 2018
Aman Deep | Sep 22, 2018

Yes just tell them you got stuck on the highway becoz of traffic due to any reason.

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