Best Buy

Category: Electronics store

Address: 19555 W Bluemound Rd, Brookfield, WI 53045, USA

Phone: +12627960669

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Christopher K

Jun 18, 2022

I bought a new radio with Apple car play for an older truck from Best Buy. The install guys were great! They finished faster than expected which was nice. After they sat in my truck and set up everything with me. Then I was given a card with their direct line to avoid the useless call directory. Knowing where to go for my appointment was another story. Calling Best Buy and navigating the menu is a complete joke. There used to be someone to greet you at the front door but now there is a QR code you scan for assistance. I scanned the code then waited and never received any assistance. I decided to just go in the check out line and ask for help.

Denise K

May 16, 2022

Larry was honest and patient educated me on the best rated washer and dryer that met my needs. After my purchase, he spent extra time to teach how to use all the multiple settings for the type of clothing, etc I wash. I trusted that Best Buy will match prices of other stores that I didn't have to shop around! Bonus..he brought to my attention I had an additional discount in price because I'm a reward member. Thank you

Mary Jane Sanchez

Apr 26, 2022

They had the item I wanted in stock stock and everybody was ready to help mostly because there were not many people in the store :) regardless they did a great job!

Brian McFar

Apr 19, 2022

Still here currently. Scheduled for an 11am stereo install didn't get my car in the bay till 12:10pm and working on it now. Normally I'd do this myself but am recovering from cancer so I'm relying on the professional to do it right. Let's update. Had to take it back twice as I found more issues. First my cruise control didn't work, then the DVD player didn't work. Those were reluctantly fixed and given excuses about it. Now I discovered my dash lights don't work and the technician claims he knew that already. However having my mechanic look at it he confirmed that the problem clearly lies with the best buy idiot that can't do his job right and is refusing to fix it. When trying to call and talk to a manager I'm put on hold and told it would be at least a 30 minute wait until they can talk to me. I'll be visiting the store tomorrow. FINALLY after FOUR trips to the store I was able to get the lead technician to look at, fix the problem and confirm the original installer did mess up.

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Questions & Answers

Can you dispose of old appliances like microwaves at Best Buy?

Robert Nebel | Nov 27, 2021
William Griese | Nov 28, 2021

Not in store. If you purchase one and have it delivered they will haul away the old one for a fee. All info can be found on bestbuy.com Search recycle

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I have an iPad Pro and am interested in purchasing a replacement battery. Can I order the part through your repair department and have them install it in the computer?

Lynn Hooley | Jul 30, 2021
Vasiliki poulou | Jul 31, 2021

I think u can ur best bet would be to call first so ur not wasting a trip

Does Best Buy recycle mobile phones?

Larry Alber | May 31, 2021
Kevin Cook | Jun 1, 2021

I also believe they do but you might check with your local store. Also consider offering your working discard to the veterans administration. They factory reset and offer these to veterans :)

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Do I need an appt., to get my Apple iphone looked at for repair?

Diane Schopf | Jan 26, 2021
Marisol Colon | Jan 27, 2021

Call ahead to schedule since they do try to limit how many people at the desk.

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What is a wireless printer?

Karen Kandziora | Jan 26, 2021
Timothy Limer | Jan 27, 2021

Generally it is a printer that connects to WiFi and you send print jobs over the network.

Does a wireless printer mean you don’t plug it in?

Karen Kandziora | Jan 26, 2021
Major Air | Jan 27, 2021

No. You need electricity to power it. Wireless means you do not need a USB cable to print from it. You would need a wireless network if you want to print without a USB cable.

need to cancel appointment for Thusday

CR K | Jan 26, 2021
Mlke Arnold | Jan 27, 2021

Just call them and cancel not a big deal

Does a non functioning microwave have to be returned at the Best Buy where it was purchased?

Janine Klement | Jan 26, 2021
Dawn Svetlik | Jan 27, 2021

sorry but I'm gonna say no I believe it would need to be recycled there though

can I dispose of small batteries at no charge? (not vehicle batteries) flashlight etc

Russ Boerner | Jan 27, 2020
The DeloDelo | Jan 28, 2020

Customers can drop off rechargeable batteries at any U.S. and Puerto Rico Best Buy stores. Best Buy does not accept alkaline batteries for disposal. Customers should call 1-800-RECYCLING or visit www.1800recycling.com to find alkaline battery recycling centers in their neighborhoods.

How do I get a REAL person to talk with at the Brookfield, WI, store? I have spent more than an hour trying to reschedule an appointment through the 800 GEEK squad number.

Mary Pat Pfeil | Jan 27, 2020
Vamshi Kotha | Jan 28, 2020

U can try calling the store number directly if it direct you again to automate voice,say to speak with executive when it give you the option's

Do you guys have the oculas quest

Dragonlord | Jan 27, 2020
Vamshi Kotha | Jan 28, 2020

I know they do have different VR brands but not sure about exact one...

How much is setup and delivery for a tv?

Judy Blint | Jan 27, 2020
Soulful Archer | Jan 28, 2020

Well, I'm not an employee of Bestbuy but a quick search online would lead me to believe that at the present time it would be about $50.00, down from $150.00. There may be some additional fees depending on size and additional items needed for setting up a system. Hope this helps.

Are you near the Brenner store?

Shirley Johnson | Jan 27, 2019
Avan Nammi | Jan 28, 2019

Bestbuy is diagonally opposite Brennans (closed) towards the West about 1/2 miles away

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Does Best buy recycle old printers etc?

Elaine Oldberg | Jan 27, 2019
Sean McDonald | Jan 28, 2019

Yes they do, Andres is wrong. Best Buy takes everything in store except microwaves and TVs larger than 32". TVs require a fee to recycle.

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recyle old tv ?

Aggie Corcoran | Jan 27, 2019
B K | Jan 28, 2019

Best Buy Brookfield, $25 fee per tv, old tube style under 32inches and/or flat panel up to 50inches, 2 qty max per day

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What are some of the best bluetooth earbuds for my blutooth tv?

Gail Biancuzzo | Jan 27, 2018
B K | Jan 28, 2018

Narrow some choices to your price range then dig through reviews for quality and reliability. Sony, LG and Bose are some brand examples, be sure to check your tv manual for specific types required for compatibility.

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If u by car radio is instalion free

Daniel Dewalt | Jan 27, 2018
B K | Jan 28, 2018

I think they charge 50-100 for installation unless they have deals going that week in their ad, not all locations do car installs

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