Katherine Wong - State Farm Insurance Agent

Category: Insurance agency in Santa Rosa, California

Address: 1435 Santa Rosa Ave Ste C5, Santa Rosa, CA 95404, USA

Phone: +17075781294

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Madeline Solomon

Nov 2, 2021

Excellent professional service, highly recommended.

Uriel Sanchez

May 1, 2021

This office has been so helpful and easy to work with since I have been with them. When I was unfortunately involved in a total loss incident, they were so quick to review my claim. Got my settlement within a week. Then they made it so easy to transfer my coverage over to my new vehicle, all it took was a 2 minute phone call. Will be using this office for all future car insurance needs.

J Sal

Aug 23, 2019

Letty is amazing did a great job help me with my mother's policy. I was disappointed with an auto claim and she helped me resolve it. My previous review was for the claim department specifically.

Scott Hammond State Farm Insurance

Jun 19, 2019

Kat and her team are the best of the best! She is the quintessential Good Neighbor and loves her community, clients, and her company! Always with an amazing smile, she conveys warmth and demonstrates good service! 5 STARS ALL AROUND!

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Questions & Answers

What factors influence car insurance rates?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What if I have a vehicle that's not listed on the Vehicle Type section?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

How fast can I get car insurance coverage?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What is the difference between market value and replacement cost?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

What is the difference between sending my quote and purchasing with an agent?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Why should I sign up for the Paperless Notice of Privacy Policy?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Is my payment information secure on your website?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Can I pay by phone or mail instead of online?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What can I do on the State Farm mobile app?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Katherine Wong - State Farm Insurance Agent | Jun 23, 2022
Katherine Wong - State Farm Insurance Agent | Jun 23, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Katherine Wong - State Farm Insurance Agent | Sep 21, 2021
Katherine Wong - State Farm Insurance Agent | Sep 21, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Katherine Wong - State Farm Insurance Agent | Sep 21, 2021
Katherine Wong - State Farm Insurance Agent | Sep 21, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Katherine Wong - State Farm Insurance Agent | Sep 21, 2021
Katherine Wong - State Farm Insurance Agent | Sep 21, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Katherine Wong - State Farm Insurance Agent | Sep 21, 2021
Katherine Wong - State Farm Insurance Agent | Sep 21, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Katherine Wong - State Farm Insurance Agent | Sep 21, 2021
Katherine Wong - State Farm Insurance Agent | Sep 21, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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