Best Collateral

Mama Mooshy

These guys are honest, professional and great at what they do. I continue going here because the level of customer service is exemplary. You can expect a fair deal each and every time with Thomas and Thomas at the Santa Rosa location.

Catherine

Can tell not being honest with knowledge. Save your time.

Dee Melan

I went here about a month ago when my wallet was stolen & after reading a lot of good reviews & on their website seeing that they took a lot of items that I had. I had to park pretty far away so I only brought jewelry with me & scrap silver at first. I mentioned to the clerk that I had other items in the car besides only one silver chain he wanted out of everything. I said I had a DeWalt impact drill with a battery & charger, a Dremel tool with about $300 worth of bits including a diamond cut wheel and another cut wheel both together are $50 and they were in the package still, brand new. Plus small kitchen appliances, a $300 Mr. Heater, Husky shop vac, an original piece of film strip from Walt Disney's first TV series, etc.. I was told the Dremel bits held no value, the Dremel if it was still in the package he might consider, none of the kitchen appliances, nothing else other than diamonds, gold or silver, but he'd look at the DeWalt. I was kind of optimistic being as the exact same drills they had on the shelf with the battery and no charger were selling for $150, so I figured with the charger I might get a decent chunk cuz I was selling it. which according to their website they give you more rather than if you pawn. I walked all the way back out to my car came all the way back and he offered me $15.... When he confirmed I was selling it and not pawning it he changed the price to $15, I really hate that I was in the position to where I had to accept because that's just a slap in the face but there was no way I could get anywhere after that because I had to sell something for gas to do anything else after that. Don't be fooled by their website they don't take most of what they list. They will take electric guitars music equipment, diamonds only, gold silver, power tools maybe, that's really it. If you're fortunate that they might Grant you a sale on whatever you're trying to get rid of then they'll slap you in the face with what they offer so have fun with that

Travion Coker

Clean shop, and Thomas was helpful with finding me a power cord. I respect him and the service he offered.