Geek Squad

Kate Howard

Pretty satisfied with the help I recieved in general. They did their best to help me with a significant computer issue, However timely, efficient, and communicative aren't words I'd use to describe the experience. I dropped off on Wednesday just before closing (with an appt), heard nothing back so went to the prescheduled pick up appt on Friday assuming all was fine... they hadn't touched my computer becuase they needed to get ahold of me, but one person supposedly called (I didn't get a call) one time, and didn't leave a voicemail (my voicemail is set up so no reason to not leave a message). In the end it didn't matter much becuase the device is beyond repair, but communication and efficiency could use some streamlining

Frankie Dunshee

Patience with was excellent.

You Should Know

Bought one of the last gaming pc’s they had in store for our daughters birthday, after getting home and setting it up we couldn’t get it to work. We brought it back in and the gentleman attempted to trouble shoot what was wrong. Come to find out there was a serious issue and they had no other options in the store. Chris went above and beyond he not only made the effort to find us another gaming pc but got it in fast and discounted the difference so we didn’t have to pay anymore! Thank you Chris our daughter is going to enjoy her new gaming pc.

Bob Macaulay

Made an appointment for a new battery for an Iphone. Thankful we came away with the phone in tact but not without issues.