Sarku Japan

Di Novo

They closed at 6:30 when it says they close at 7. Last time I went the chicken was subpar and now they are closing way too early. I was willing to give a shot on a restaurant that’s been around for a long time but the quality has dropped and now you’ve made it impossible for me to purchase your food before I’m off work. Boo. Very poor service.

T P

We have been coming here on Sunday's for as long as I can remember. Never had issues until now. Our family loves this place. The older gentleman up front has messed up our order every time and we always have to correct it. Today was the last straw. Not only is he always rude, did he doesn't listen to your order, and today he charged us for an additional order . While trying to explain to him what is wrong, he snatched the receipt out of my hand, he throws his things down, hands us $9 when he owes us $12 and tells us to get out of here. He was very disrespectful and clearly had no business being the face of your company. Then the lady behind us had an issue with him. He didn't ring it up correctly and told her she didn't pay for what she asked because he rang it up wrong.

Katie Higgins

They overcharged a customer in front of me by about $10. They charged him for 2 vegetable sides instead of 2 vegetable spring rolls. They wanted him to just take the extra food and not refund him and made a big deal about not refunding him. Horrible customer service!! The customer was so sweet and said to never mind and didn’t get his refund. I stood up for him and told the restaurant it wasn’t ok and they needed to refund him and make it right before I left. They did not and they kept the money. So sad they chose to not do the right thing. No integrity or honesty. This will be my last time even though I’ve enjoyed their food over the years.

Tarra Steele

It’s good! Don’t get me wrong but why can’t I do a half and half option! Please add a Half beef/chicken option and it would be my favorite place on the west side. (Egg and a drink for only 2.49)