Ashley

Category: Furniture store in Niles, Illinois

Address: 8251 W Golf Rd, Niles, IL 60714, USA

Phone: +18474702580

Opening hours

Sunday: 12–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Kate Newton

Sep 20, 2022

Great service, Andy was very helpful and made it simple . Im looking forward to the arrival of my sectional!

Hemal Parikh

Sep 18, 2022

Worst place ever

Hemal Parikh

Sep 18, 2022

Horrible sales people and wont answer your phone

clay Mark

Sep 18, 2022

Waited over a year for 4 chairs. Told 4 chairs ready for delivery. Called me back and said only 2 chairs available. Waited several months, called and mysteriosly two chairs were ready for delivery. Delivery came and 1 chair fell apart. Delivery people were able to fix the chairs minor issue.

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Questions & Answers

Does this store ever answer its phones?! Ridiculous!!! Stores like these deserve to go out of business.

Erin Mauricio | Sep 20, 2021
Brittani Gillen | Sep 20, 2021

They only have 1 person working cust. Service desk. That person is off on Fridays and Sundays. And from my own personal experience usually I wait on hold for 10 to 15 min only for them to pick up the phone and then hang up in my face. Figures.

What are the Covid safety practices like here?

Anonymous | Sep 20, 2022
Ashley | Sep 20, 2021

Hi there! In response to the COVID-19 pandemic, Ashley HomeStore has committed itself to provide a clean, safe shopping environment for all team members and guests. We've implemented additional safety measures, and are closely following the social distancing guidelines from the CDC. For stores located in states where they have mandated the use of masks in public, we will follow with those set guidelines. We are a fever-free zone. All of our team members are checked for fever using touchless thermometers at the start of every shift. This is our policy and we are dedicated to abiding by it.

Hello! Does Ashley Furniture provide replacement parts such as bed rails for sleigh beds?

Rachel Firth | Sep 21, 2018
Murad Halasah | Sep 21, 2018

Not sure if they provide that but you can call any store to check with them.

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