Banter by Piercing Pagoda

Jay David

It's quick and not too expensive.. Really like the place/stand.

Marquita Powell

Last Sunday, I stopped at the kiosk to browse. An employee greeted me and asked if she could help me. I told her that I was looking to replace 2 recent cartilage piercing rings. We had a discussion about my piercings, and she gave me some advice. I asked if they do cartilage piercings at that location and would they put in the new jewelry that I was going to buy, and she confirmed both. I told her that I would be returning soon to make the purchase and thanked her for being so helpful. My sister and I returned that same week on a Friday. I did not see the person that I spoke with that past Sunday, but another woman approached us. My sister asked if she could see an earring from out of the case. The employee then said before taking out the jewelry, " you do know that this earring will be at LEAST $55, right?" I don't know if she thought we looked young, broke, or what, but that disrespectful, HIGHLY offensive comment should have immediately sent us walking. Instead, we played it cool, and just said, "That's fine." She proceeded to take out the jewelry and called someone else over to help us. After making our final jewelry selections, we got ready to pay. After the employee said my total out loud (I purchased 4 pieces of jewelry), another woman came over. She asked if the salesman offered their credit card to me. I said no, however, I am not interested. I then asked if she was the manager. She responded, "No, she is," and pointed to the initial person who made the offensive comment. I then asked if they would be able to put the earrings in and told them that I was interested in getting another piercing. She said that they do not do either of those things. I told her that I was just there earlier in the week and someone else said that they do. She responded and said, "Well, no I don't know why they told you that because we don't." The offensive comment (from a manager, nonetheless), the assistant manager only acknowledging us after she heard how much money we were spending, and inconsistent information is not the type of place where I will continue to spend my money. If I didn't need what I was buying due to the fact that I was having a reaction to the metal that was in my ear at the time, I would have NEVER proceeded with the purchase.

tovasha hinton

Great customer service

rex sprull

Got everything I wanted and the manager was very polite and she took her time and helped me in purchases to make sure I liked it