A Tooth Fairy

Category: Dental clinic

Address: 31577 Canyon Estates Dr #205, Lake Elsinore, CA 92532, USA

Phone: +19516746900

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 8AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Melissa Garcia

Jul 2, 2021

Both of my kids go here. I've been taking my toddler since she was a year and a half and my 8 yr old. I've never once had a problem with them. They have great customer service and are always accommodating when possible.

Otera Rose

May 11, 2021

The secretary was very rude. They sent the paperwork that the wrong phone number, so I did not receive it and they did not try to contact my spouse or anyone to confirm we had received it and filled it out. I drove out of my way 30 minutes so that my son could see the same dentist he has been seeing for years, by appointment. only for them to tell me that it would take too long to fill out the paperwork and they couldn’t be seen. The customer service was absolutely terrible and I would not recommend this place to anyone. I even arrived early in case there was paperwork to fill out (which I was not aware of and no effort had been made to contact me or my husband, the other contact on file). Finding a new dentist for my kids now.

Suzie Sharpe

Apr 27, 2021

I used to love this office! went for years referred several people! now i wouldn't step foot in this office! the front staff is so rude! will never go back.

Dashonda Hopper

Apr 16, 2021

I have been taking my children here since my son was 6months old. He will be 8 in June. I love the doctors and the staff in front used to be nice and professional. I had an appointment and brought my daughter all the way from Temecula (while experiencing morning sickness from my current pregnancy) to walk in to a secretary at the from (Mariela) who sounds like she was on a personal call. 2 mins after waiting for her to hang up, she asks have I filled out forms they sent me the day prior. I was given the appointment a month ago and no one said I would be sent forms 1 day before my appointment nor was it texted she said they emailed me which I’m definitely not looking for this email because I was unaware of receiving it. I was then told she is going to see if my daughter can still be seen. So I told her that makes no sense because no one told us of forms to fill out. She then tells me no it’s because you are 10 mins late. Mind you, she was on the phone when I came in and I was only about 8 mins late, but besides that there has always been a grace period of 15mins (I have been coming to them for 7 years now smh. I got upset and told her I am freaking pregnant and drove up here to be told we may not be seen, just please get a manager. She tells me she is the manager and never mind You can leave. I have never known a manager say they have to see with staff if We can still be seen. If you are the manager you could make that happen. But she was so snobby and didn’t want to be at work in the first place. I will never bring my kids here again. Definitely lost our business.

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Questions & Answers

Do you accept IEHP

Lacy Bobbitt | Sep 20, 2021
Erika Padilla | Sep 20, 2021

Yes they do

Is it by appoinments only?

Alondra Gomez | Sep 21, 2018
Preciosa Rosales | Sep 21, 2018

Yes

Do you have free wifi?

Yuliana Jasso | Sep 21, 2018
Autumn | Sep 21, 2018

No

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