Address: 354 Harrison Ave, Boston, MA 02118, USA
Phone: +16177120700
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Nadia Neil
I went in to get some food but to also return a drink I bought 2 days ago when I was there. The taste was way off like it had gone bad and had a weird bitter bite to it. They kept trying to brush it off like it was just because the tea is unsweetened. I know the tea is unsweetened. I drink Unsweetened tea, that is not the problem. Offered me a refund or replacement- then promptly rescinded the offer, demanding my receipt. I also ordered the hot honey chicken plate. My plate was made and waited next to her at the register next to her as I looked for the receipt. Then as I am at the register, looking for the receipt for the drink someone comes from the back to swap out my already proportioned and covered plate. I look up at the woman, a manager who came out to speak to me about the drink, and she just laughed. I leave. I go to eat, food definitely does not taste as good as usual but on top of that there is a weird suddenly strong bad flavor I cannot identify. I spit it out and throw the rest of the plate away. I later feel sick and super out of it later. So if drugging people or contaminating the food is how they treat customers who were not rude, but just had a complaint, you may want to save your money and go elsewhere.
Mike Bowen
Got a nice $13 (+$8 fees) hot honey chicken bowl that was under proportioned, with a nice side of melted plastic on my chicken. I'm certainly not going to risk another $20+ ordering. Guess I'll have to trash this and go to subway for lunch. Thanks for caring, and not having working phones in the actual stores to get this fixed in time for lunch👍
Amazan Yveline
I love SWEETGREEN but this location is the worst! For 18 dollars they forgot most of my ingredients and I received an almost empty bowl even though I added extra of almost everything. Never again! Do better! Based on those reviews it looks like I am not the only having this issue!
D J
lacks consistency, which is a huge problem when you’re paying $14 for a salad…kale is not cut nor washed properly. huge stems that will choke you. Chicken quality has gone down hill, constant inedible pieces of chicken …
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Barely and whole foods don't like when you use their lot to go there
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