United States Postal Service

Jose Ayala

It's been convenient for pick ups . I live right behind this location.

Esmat Farzana

Worst service ever. I sent two Priority Express Mails but they lost their tracking. Even after 5 days, the mails were just sitting at Santa Barbara Distribution Center. The Supervisor seemed knowing nothing about it other than telling me what I can just track from home. I was surprised to see such lack of liability with Priority Express service. Seemed like they don't care about missing packages. Other than giving some information on refund, I did not get any help about my package as when they may go to destination. My packages had important immigration documents and USPS made a total disaster to the submission. Also their refund policy is strange. You can get refund only after they are delivered where the delivery with USPS Express can take forever or get lost which you never know and also they do not know.

Running Gun Expedition

They lost one of my packages then haven’t been putting slips for other packages I’ve been getting in my box. Also the zip code on google is apparently wrong so make sure you get the right one from them since it isn’t posted anywhere online. Parking is absolutely atrocious since the lot is shared with numerous other businesses. After losing my package they said they’d call me later that day with an update. By the time three days had passed I hadn’t heard anything. After returning, they had lost all of the information I had given them about the package as well. The USPS is such a terribly run business if they weren’t a part of the Federal government they would’ve gone under years ago.

M Days

We needed to get a letter certified as it was a legal matter. We had been struggling to get there on time because of work but we made it before they closed. There were two people behind the counters. One was assisting a customer and the other one was closing his register. When the person in front of us left, the second teller told us that they could not do a certified letter because there were only two people? What does this mean? You can no longer serve me because it takes more than two people to close the post office? You need to serve me AND THE ENTIRE PUBLIC until you are no longer open! You are open because you have two tellers there and both windows open. You sent us over to a machine that would not accept our credit card, gave us a lot of trouble, and in the end we were unable to mail this letter because of your LAZINESS. This is completely and utterly unacceptable. A total disgrace to all government agencies!