Best Western Liberty Inn

Artem McKay

So I'm going to describe an unusual situation and I let you decide for yourself, but I will never be stopping anywhere in this area ever again. I don't think this particular best western staff or management is at fault, but the area is.. let me just tell you. For context me and my wife were coming back home with an empty U-Haul trailer. We settled in our room, moved all our road bags from the truck to the room and went through the side door in the direction of Denny's to get dinner. As we were walking away from the best western side building someone we've never met this day yelled from the second story of best western: "are you guys going to Danny's?!?" We responded: "... Yeah.?" "Hey show them your room cards - they'll give you a discount!" We: "okay, thanks!" At first we didn't think much of it, maybe someone got a discount there as well and as a good Samaritan shared it with us. So we went to Danny's and after taking a seat at the booth asked if we could get a discount from a waitress. She said: "most likely yes, but let me show your room keys to my manager just to make sure" I took room cards from paper cover and only gave her paper cover with best western logo and our room number, but not the cards. Her face was motionless the entire time, it was hard to see any reaction or emotion at all. She took the keys paper cover to the back to "ask manager". Came back shortly apologized and said there will be no discount. This is weird. There's either a discount for best western customers or there isn't. If there isn't why the man said there is? No explanation was given. Something felt off to me and we even run back to the hotel room, but no, nothing was touched as far as we could tell. Now as far as I can tell there are two possibilities: maybe they were offering a discount before and stopped just recently. OR some Danny's employees trick customers into giving them keys "for discount" and while they wait for food their room is searched for valuables. Since I didn't give them keys, only the paper cover, they couldn't enter my room, so .. The overall feeling I got from this entire area is - shady. Not the best western stuff fault at all - the manager was pleasant and helpful so was stuff in the breakfast area. But this one Denny's employee who tried to take our keys, felt very suspicious to me. And "good Samaritan" yelling from second story walkway felt off the same way. This is our story but you judge for yourself.

Dana Rienks Alfaro

Rooms are unsafe and unsecured. Another guest opened my room door in the middle of the night. Front desk is doing nothing about it. Used furniture as my door security. 142 dollars for an unsafe room that any stranger could walk into with a random card key.

Janie Kennedy

Great hotel to stop at on the way to LA traveling on I-5. The BEST free continental breakfast I've ever had at a hotel. This will def be my go to place to stop from now on. Clean rooms. Friendly staff. Convenient location.

Kymy Peers

Last night's clerk (11/6) super awesome! Room so clean, bed extremely comfortable. Loved the body wash, shampoo and conditioner dispensers in shower. This mornings clerk let us eat a couple of minutes before starting so we could hit the road.