Best Buy

Category: Electronics store

Address: 1010 Hilltop Dr, Redding, CA 96003, USA

Phone: +15302229200

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

staci harvey

May 23, 2022

Horrible customer service! Ordered a 75" tv, it came without the remote, user manual, or power cord in the box. We were told to return the whole tv, it wasn't in their policy to take accessories from another box. The tv had already been set up and mounted on the wall, the box destroyed. I was then told that Best Buy would come exchange the tv a week from now, and that they were doing me a favor by not charging me for it, but they won't set the new one up unless I pay them. I was supposed to get an email about the exchange, and haven't gotten anything. I doubt they will even come. Suuuper disappointed in the Redding Best Buy, and the manager.

sean evans

Apr 14, 2022

If you have been to one Best Buy you have been to them all. The selection is minimal on certain items (I was there to look at headphones {several brands and many choices of type}, stereo equipment {very limited selection 3 units total to pick from}, speaker surround sound setups {2} which is sad because there are not many electronic store left where you can physically see and touch the item before making a purchase. Overall I was disappointed.

Suzy-Q Travels

Mar 24, 2022

The customer service in this store is amazing! I haven’t been treated that well in well never. I want to Thank the girl who was standing with 2 other coworkers by the entry. It was so so easy to ask for the help I got from her. I wish I remembered her name. But I told her that I had a hard time walking and could she direct me to the hair clippers. She took me straight to them and then showed me how to get straight to the register. I’m still in disbelief how nice that was. Thank You!

Richard Allen

Jan 16, 2022

Great place to shop if you enjoy bait and switch! I called and confirmed availability of a ring security doorbell. When I arrived at this store, I was informed they were out....BUT...a more expensive model was available....paid off their credit card and closed it.

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Questions & Answers

Is there anyone at work, because I have been on hold a very long time. Best Buy, AIG that you have your service for appliances through is the worst ever. Been dealing with this for almost 2 months, took me 3 weeks to just get though to a human

Kathy Morcom | Nov 23, 2021
Anonymous tech guy | Nov 24, 2021

Their store doesn’t take direct calls anymore. It just routes to someone in the 24/7 service

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If I purchase a new Lenova Lap Top, can I transfer the information from my old Lenova?

Betty Stogner | Jan 22, 2021
Daman Yocum | Jan 23, 2021

Depends on the OS on the new laptop you are getting Best way to transfer files is by using either a thumb drive or a portable storage drive, put all your files and info on that, then put it on the new machine from the storage unit-just food for thought

What does it take to get someone to answer the damn phone in Redding?

Ken Speed | Nov 23, 2021
Anonymous tech guy | Nov 24, 2021

The store doesn’t take in store calls in Redding. They just route you to 24/7 support.

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Do you have television antennas

bill baugh | Jan 23, 2020
Robert Hale | Jan 24, 2020

Yup

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Do they sell big gaming mouse pads in store?

Julian Alvarez | Jan 23, 2020
Robert Hodson | Jan 24, 2020

Yes

can i return my echo not used bougt 15 days ago

Stacia C | Jan 23, 2018
Jennifer Arnold | Jan 24, 2018

I believe so as long as you have a receipt.

How much money do I get on a card for buying a $3,000 fridge?

sweetstuffjune | Nov 23, 2021
Christian Finch | Nov 24, 2021

Yep probably bout 250

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I want to purchase a Tracfone smartphone. Can I buy one at Best Buy that works in Zip code 96093 (Weaverville, CA)? Currently I have a TracFone that I have used for over 10 years here in 96093.

Robert Stewart | Aug 25, 2021
John Costello | Aug 26, 2021

You can buy a phone that is unlocked to any carrier especially for tracfone but have to make sure the carrier will work around in your area att has unlocked phones that work great for tracfone

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hi! Do u change an iphone battery ? price ?

LANA REALTOR&INVESTOR | Jun 26, 2021
Madeline Elliott | Jun 27, 2021

Nope no way,

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Do you repair printers?

Diane Littleton | Jan 22, 2022
matthew messenger | Jan 23, 2022

No they do not repair printers not worth the price.

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who do you contact to report stolen card? I have been on hold for an hour. Tired of the music, need to speak to a customer service

Lori Hagen | Jan 22, 2021
Sandra Hernandez | Jan 23, 2021

Call number on best buy .com

i AM LOOKING FOR A CHARGER FOR MY PORTABLE DVD PLAYER.....MODELPET741W/17... PORTABLE PHILLIPS DVD ...DO YOU HAVE ONE ?

Patricia Ryan | Jan 22, 2021
Michael Polonus | Jan 23, 2021

I'm not sure. They have a bit of everything. Just call and ask . They have had what I was looking for, when No one else did. Good luck. God bless.

How do I redeem some best buy cards I purchased?

Kurk Duncan | Jan 22, 2021
Strange Daze | Jan 23, 2021

Use online or in store for purchases.

Do you have recycle for old cell phones?

Douglas Walker | Nov 23, 2021
Anonymous tech guy | Nov 24, 2021

Yes. Google Best Buy trade in

Can you go in store to buy something now or they come out side to buy something you need.

Julie Broderson | Jan 22, 2021
Visa- | Jan 23, 2021

They will be employees outside to see if you have a return or need to purchase someone and you'd also pay outside so if you need something it'll be Better if you had a picture of what your looking for so they can go get it for you or do the pick up option on the bestbuy app

Do you have Apple store card?

Pedro Wilson | Jan 22, 2021
Lori Short | Jan 23, 2021

Its extremely hard to get best buy on the phone thru their recordings

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Do you recycle printers?

Patricia Pell | Jan 23, 2020
Xombie 13 | Jan 24, 2020

Not to my knowledge. Your best bet is to take it to the transfer station on Viking Way

Does this place fix hdmi ports

FD Psychic_ YT | Jan 23, 2020
Chip Graham | Jan 24, 2020

Probably but I would call them.

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How much is a Apple Watch series 3 screen repair?

Chemical Cloudz | Jan 23, 2020
Jim Reese | Jan 24, 2020

That might be a question for Best Buy!

Do you repair Canon inlet printers (IP 4700)?

Jack Parker | Jan 23, 2020
Jim Ward | Jan 24, 2020

I don't think so

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Do you fix ps4 what your prices

Trinity Machen | Jan 23, 2020
Spicy Triangle | Jan 24, 2020

pretty sure they dont do console repair, you usually need to find a shop that specializes in console repair, they are usually paired with places that do iphone and tablet repair

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Loolking for a lg dishwasher & you have one on sale...front control w/quad & stainless. Does it have any warrenty to go with it & will you deliver ,install & do haul off?

Yvonne Ricketts | Jan 23, 2020
Will Reagan | Jan 24, 2020

Yes, there is a manufacturer warranty. You also have the option of choosing various protection packages from Best Buy. It's cheaper if your a Total Tech Support member. And worth it. Yes they deliver/haul off and install as well.

Can I drop off old out of order printers for recycling at your Redding store?

calvin jepson | Jan 23, 2020
J Hedge | Jan 24, 2020

Yes they accept printers along with many other kinds of small e-waste. Old iPods, phones, remotes and other small electronics are accepted.

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Who buy gift cards

Cynthia Fisher | Jan 23, 2020
Jake White | Jan 24, 2020

Not Best Buy

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So mi Hisense led lcd tv will not turn on but the Standby light is on what do I do

Bubba -_- Jackson | Jan 23, 2020
Jake White | Jan 24, 2020

Your best bet is to bring it in to Geek Squad.

Do you carry Microsoft Office on disc? How much is it, if you do?

Kaithlyn Collier | Jan 23, 2020
Jake White | Jan 24, 2020

Not on disc. It's a code for download.

Does this place offer horrible customer service?! YES!

Sam Thieme | Jan 23, 2020
Scotty Bickers | Jan 24, 2020

Better customer service at the county jail

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I bought a Apple Watch last Sunday and I don’t like it can return it.

Sandy Brinton | Nov 23, 2021
Anonymous tech guy | Nov 24, 2021

Yes you sure can

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Can i turn in a good condition xbox controller for money?

Jake Bolefahr | Jan 23, 2020
Ryan Stockton | Jan 24, 2020

You'd have better luck going to gamestop

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How do I change my email address?

Gail Westfall | Jan 23, 2020
Ryan Andersson | Jan 24, 2020

What do you mean? Change your email with Bestbuy online? Or in general change your email?

Does this best buy sell discounted refrigerators

Fred Porras | Jan 23, 2019
Ryan Andersson | Jan 24, 2019

Sometimes they get what's called "open-box" items. (Returned) Those end up being sold for less.

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Does Best Buy EVER answer their phone? Was on hold 10 minutes 1st time and 30 minutes 2nd time till it hung up on me when the store closed. Never got to speak to anyone!

Joanne Thomas | Jan 23, 2019
david 38 | Jan 24, 2019

I wouldn't bother calling them. you usually get some stupid message. it's best just to go there or go online and check out things for yourself.

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How do you retrieve your passcode on the iPhone X’s ? I can’t remember it and am locked out.

Sharon Jens | Jan 23, 2020
Mrs. Ippi | Jan 24, 2020

Get an Android

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Can I rent a karaoke machine here?

Alexis Hunter | Nov 23, 2021
Anonymous tech guy | Nov 24, 2021

Best Buy does not rent out karaoke machines.

Can I get a new battery for the same price as the Apple store, for my iPhone, with you?

Carol Wetmore | Nov 23, 2021
Anonymous tech guy | Nov 24, 2021

Yes. Best Buy has the same prices as the apple stores

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Is there a fee in CA to recycle a CRT TV or a Flat Screen TV?

Marion Sewell | Jan 22, 2021
Patrica Arnold | Jan 23, 2021

I want to get rid of an old computer tower and monitor. Will you take it at no charge to me

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Can I get my Xbox one turtle beach headset repaired by any chance?

Diablo X | Jan 22, 2022
matthew messenger | Jan 23, 2022

They don't repair headphones if you have a protection plan they replace them.

Hi do you guys fix double vision on binoculars?

Angel White | Jan 23, 2019
john harris | Jan 24, 2019

I do believe they can have them sent out but do not quote me on that

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Any hank William 3rd music

Shawna Varnum | Jan 23, 2019
john harris | Jan 24, 2019

I believe so yes

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Do you offer a lockable lap top any more ?

Jerry Armstrong | Jan 23, 2018
Brandy Smutz | Jan 24, 2018

I bought a cable lock for ours. I'm sure they'd have one in the store or online.

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Does Best buy install car audio and are they hacks?

Tracy Mead | Jan 23, 2018
Tracy Mead | Jan 24, 2018

Thank you all for your time

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How much would it be to reset my laptop? My dougther forgot her password

Michelle Fendler (Shell) | Jan 23, 2019
Tim Smith | Jan 24, 2019

I bought a phone from Best buy for 129.00 the next day I seen it at Walmart for 79.00 I still have 13 days left to take it back , will Best buy give me the differents ?

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