Milestone Athletic Club

Category: Gym

Address: 27845 Chardon Rd, Willoughby Hills, OH 44092, USA

Phone: +14403403831

Opening hours

Sunday: 6AM–9PM

Monday: 5AM–10PM

Tuesday: 5AM–10PM

Wednesday: 5AM–10PM

Thursday: 5AM–10PM

Friday: 5AM–10PM

Saturday: 6AM–9PM

Reviews

Khalil

Jun 16, 2022

I love the gym. The staff seems very friendly and willing to help. The best part for me is that the personal trainers really pay attention to my wants and needs. They have helped me move better and get stronger. I highly recommend Milestone.

Brianna Stewart

Apr 23, 2022

Been a member at milestone for over 2 years. Not a bad gym since all the equipment is new. Other then the new equipment, there are things that need to be improved on. Overall cleanliness of the gym is a problem. Dirt and dust cover the corners of the gym. Overflowing trash cans, dirty sinks and water fountains are common as well. False promises, such as tanning, a kids room, basketball court and the peak studio classes. All of these are listed on their webpage. On the day I joined 2 years ago I was told all of these would be available in the next coming weeks. Still nothing.

Annah Barasa

Apr 14, 2022

Early December 2021, I communicated to Mike, the manager, that I won't be able to continue with weekly personal training schedule because of my busy schedule as a nurse in the middle of the pandemic plus being a student also. January 2022 comes and $276 is withdrawn from my account. I call the gym and speak to Mike, the manager, via phone and also in person to let him know I cannot commit to personal training and requested that my contract is terminated to avoid monthly withdrawals from my account. Mike, the manager, advised me not to close the account and assured me the gym won't take money off of my account until I was ready to come back ( which was after the school semester was over in May, 2022). Much to my surprise, an additional $552 dollars was withdrawn from my account without authorization. I went to the gym again 4/7/22 to speak to Mike the manager again. After we're both in agreement (of his assurance there would me no withdrawals from my account until I had enough free time to come back for personal training), Mike pulls out an ipad and asks me to sign on the ipad. According to him, this was supposed to officially back date release of my contract to end of January 2022. Also he tells me to expect an email from corporate regarding my grievances and how they'll refund my money back. So yesterday I look at my email and realize the date of termination date of my contract is 4/7/22 and not January 2022. I was pretty much played for a fool and tricked into signing on a blank screen that I trusted was termination of my contract on January 2022 as per the manager's assurance he had done so months before. The embarrassment of being lied to and tricked is cannot be put to words as I put my trust in Mike and this organization to do what is morally right. So in total, they took away $828 from me and I suspect they have no intention of refunding me. Lesson learnt.

Queen Black Gypsy Show

Dec 24, 2021

They are always so nice and so professional. Very clean at all times. The theater is my favorite place! They play good movies 🥰

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Questions & Answers

What are the Membership fees and is contract required

Juliette Howard | Jan 22, 2021
Alex Virola | Jan 23, 2021

30+ for basic (2020)

What does a basic membership include, i.e., what do you have access to, and what don't you? And what is the price?

Tori Gunton | Mar 28, 2021
Rodney Speed | Mar 29, 2021

$39 full access

What does a basic membership include??

Gene Barrow | Jan 22, 2021
James Joiner | Jan 23, 2021

Are you asking about the price? Or just what you able to do?

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