Senior Nannies Homecare Services

golden Flakes

If I could give a zero definitely without hesitation. Please do not complete an application with this company. Healthcare workers are force to work in homes not properly assess by a professional person. Unprofessional workers who do not know how to speak on the phone. HHA has been discuss between team in fort lauderdale office. I refuse to go into a patient because I have a allergic to cat and dog fur immediately taken off system even though identify as a health risk

Ellen Warshofsky

I would give zero stars if I could. The regional manager of Palm Beach and Broward counties is very well spoken and says things like it will be care like I would want for "my own family." Right! My mom was scheduled to have a caregiver at 9:00 AM the first day. She waited and waited and was told the person is "lost" and will be there soon. She waited again. Called again, and was told the caregiver was "still lost". At the 10:00 AM mark she needed her pain medicine badly. She hobbled with her walker got her medicine and something eay to eat with it. The lady shows up. My mom was exhausted and in pain at that point and needed to rest, and apply ice to her leg. She couldn't even have the caregiver come in and give her instructions for tasks she had waiting for her to help with. Mom just had to lie down and try to sleep. Mom asked the caregiver to come back tomorrow (already was scheduled) as she already had breakfast by herself and was too tired. My mom and I (separately) spoke to the regional manager and expressed our disappointment that the caregiver arrived so late, and that nobody had called my mom to let her know what was happening. We were assured that someone would show up as scheduled the next day. I know no one would believe this, but NO ONE SHOWED UP. The regional manager spoke to my mom (said the caregiver had car trouble!), but did not respond to my voicemail or texts. So my 90 year old mom, who was badly injured from a fall on cement was literally left alone for 2 days. Obviously we are not using senior nannies anymore. If you care for your loved one, find caregivers that at the very least show up when they are scheduled to, or call to inform your suffering family member that a change in schedule is needed. This companies lack of, well, EVERYTHING brought my elderly mom, who is already in so much pain, and grieving the loss of my dad less than 6 months ago to tears. There is no worse sound in the world. Please, if anyone from senior nannies responds to this text with any kind of helpful, apologetic, or caring words do not believe them. Do not use them, do not recommend them. The way my mom was "cared" for was to have someone arrive late the first day (at least an hour or more with no phone call) and no one showing up at all the second day. What an awful experience. I wouldn't wish this on anyone..

Verona Levy

This agency is very incompetent, I would never refer anyone to them for services, they leave me hanging without any care for my father, they did not respond to my phone calls, and the care givers they do send do not want to work, so now my father is left alone without no one to care for him and they did not reach out to me, its really heart breaking that these people can be so inconsiderate, do not trust them to provide services for your love ones, they are very unprofessional.

Manuel Vazquez

Phillip was instrumental in helping us locate the appropriate facility for my 93 year old mother. He promptly returned my call on a Sunday, afternoon. Phillip guided me through the home care process, and ultimately helped me identify an ALF that was the best fit for my mother. This is not a easy process. It takes someone with his years of experience, and knowledge of how local facilities are setup, to help you find a facility that's fit for your loved one. We are extremely grateful for all of his guidance and advice!