Address: 414 Lincoln Rd, Miami Beach, FL 33139, USA
Phone: +13055318388
Sunday: 1PM–12AM
Monday: 1–10PM
Tuesday: 1–10PM
Wednesday: 1–10PM
Thursday: 1PM–12AM
Friday: 1PM–12AM
Saturday: 1PM–12AM
Steven Tezcan
Excellent Mojitos, great cigars and amazing service! These 3 rarely come together! Definitely a must!
J Lynn
Convenient and with the standards (Macanudo, Java, Padron, etc.) Our initial Service person, Brunette from Brazil (unfortunately we didn't get her name), was PHENOMENAL, warm, inviting and informative! The following day, different person (older strawberry blonde lady) and entirely 180 on service! She completely ignored us upon entry, although we were the only ones in the store. When we made salutations, she STILL ignored us. We thought she was on a phone call but wasn't, just RUDE & DISMISSIVE! She didn't get up, didn't ask us any questions (are you looking for anything in particular, etc., BASIC Customer related questions.) Nothing. She looked at us as if we're pariah. When asked could we just enter the Cigar room or did she need to accompany us, she just looked up & flicked her hand, as if to shew us in & grunted, "Go ahead." As soon as another patron, her "complexion" entered, she was bubbly, all gums & teeth smiling and welcoming. If it smells like racism, acts like racism...IT'S RACISM! She was racists! I can't say the entire establishment is but THIS salesperson was! I left. I REFUSE to pay for HORRENDOUS service! Husband did patronize due to our limited time frame and because we enjoyed the gracious Salesperson from the prior day. She didn't even ask if he needed his Cigar cut, which is again, STANDARD customer service at a Cigar store! Cigar spots are a dime a dozen in Miami, especially in Lil Havana. Govern your Service and dollars accordingly. NEVER RETURNING!
Ofelia Silva
I went there ordered two beers at $10 a piece! Expensive prices for atrocious service. The server accused me of harassment for asking a question
Félix Lanouette
warning fake cuban cigars
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I don't know. But I'm sure you can call the shop and they will be glad to help out. Very nice and friendly people working there.
6 foot space between tables and couches
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