Arby's

Lydia Boone

Avoid this place at all cost! Customer service sucks!!!! Came Monday evening after 9. We ordered three meals and one kids meal. The girl taken the order must of been in a hurry to get back to nothing because she kept asking "is that it"? She never repeated the order back to us to make sure it was correct. We waited a good five plus minutes only to get to the window to find out they messed up our order. My mother spent over $40+ that evening and they didn't care. The older lady whom seem like the manager was like she didn't charge you for it and do you want to be charged? Like what type of foolishness is that when your cashier made the mistake!!! Yet, they gave us the kids meal, four drinks, three fries but two sandwiches, and mozzarella sticks. We order three meals that come with three sandwiches, three fires, and three drinks. Along with they kids meal. They gave us everything except the one sandwich. The manager didn't care one bit unless we paid for it. In which we technically did. With a nasty attitude like what you want to do? I can charge you for it. Like why can't you own up for your cashier's mistake and make my experience better? She even asked the cashier did she ring us up for it and she said nope! I explained the cashier never repeated our order back to us. But what do we know? We are only the consumers that's paying your paycheck! I get it, finding good talent is hard now in days, but horrible customer service is not the answer!

Nan Lech

Not very clean there today. No towels in bathroom, very sticky floors in dining area. Also, pumps for ketchup were not working or were empty. Never remember this location being like that . Maybe shorthanded like many places right now.

Michael Engler

This restaurant screws up every order whether it is placed at 5pm, or 10pm. Seems like it’s a management problem at this point. I ordered 6 beef and cheddars with no sauce, they put no cheese. A month ago, they forgot my mozzarella sticks. Before that, they forgot fries. I will not come back to this place.

DR David Jackson, MD-AI

One of the best Arby's I have ever been to. The staff is very friendly, food is always fresh and made the way I need it, and they treat Gabby the Wonder Dog like royalty. (I have told them countless times to move closer to my house, but noooo!)