Address: 15900 S Harlem Ave, Tinley Park, IL 60477, USA
Phone: +17084441000
Sunday: 10:30AM–12AM
Monday: 10:30AM–12AM
Tuesday: 10:30AM–12AM
Wednesday: 10:30AM–12AM
Thursday: 10:30AM–12AM
Friday: 10:30AM–12AM
Saturday: 10:30AM–12AM
Edvin Mertdogan
Rating specifically for this location, and for this Online PICKUP Order event: Zero Security & Waste of time. Some HUNGRY WOLF stole my LARGE order from the online order pickup rack. They did remake my giant order, at the expense of lost-time. (At the Homewood location, they keep large orders behind the counter.) The food is good- but hard to enjoy with the store's LACKADAISICAL attitude to online orders. Security Video would be around 17:28:00 HR. The manager seemed unconcerned.
Sherri
This Portillo location always has a crowded drive-through, but the line goes fast. The food is good and hot when you receive it. The staff are friendly and efficient. No complaints here. If you like Portillo's, you will love the food at this location. If you haven't tried Portillo's, don't let the long lines deter you, it simply means the food is great.
Paige Jedrzejak
This location is always great for making a quality meal and having fast service. This time we only ordered 2 slices of lemon cake to try and they had it ready for us at the first window. There were a few cars ahead of us but the line moved pretty fast.
Winter R.
22 minutes in the drive thru just to receive a sandwich with a bug burned into the lettuce… they gave me a refund and wished me well. Won’t fix the trauma of almost eating an insect.
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Most likely construction around the drive-thru.
Yes, They Do
Portillo's seems to be suffering from the issues that are plaguing other food establishments: a lack of available staff. There might also be an issue in terms of staff planning. They want to be back to full service but aren't prepared.
They only have drive up so far. You don't have to tuch anything or anyone.
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